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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Web Tester, IT Specialist II - Baltimore City Department of Information Technology - **Company:** City of Baltimore, MD - **Location:** Fayetteville, AL, United States - **Salary:** $76,299.0 - $122,078.0 - **Contract:** Temporary contract - **Skills:** Java (Programming Language), Systems Engineering, Software as a Service, Communications Protocols, Cyber Security, Computer Programming, Computer Literacy, Customer Data Management, Relational Databases, Database Queries, Systems Analysis, Information Technology Operations, Network Troubleshooting, Software Engineering, Systems Integration, Sap Business Objects, Information Technology, Custom Reports - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=96b3075f79b83c06 ## About the Role Do you have a Bachelor's degree?, On or before the date of filing the application, each candidate must: Education: Have a Bachelor of Science degree. AND Experience: Have one year of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integrations). * Excellent verbal and written communication skills. * Previous IT work lead experience is preferred. * Previous IT experience in government is preferred. OR Equivalency Notes: Have an equivalent combination of education and experience. Advanced technical credentials may be substituted for six months of experience or education. Multiple certifications may receive additional credit towards education/experience. Licenses, Registrations, and Certificates: Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM), preferred., * Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers. * Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations. * Knowledge of current trends and developments in network-based communications systems. * Knowledge of computer-based communications protocols. * Knowledge of relational database structures. * Familiarity with the Customer Data Model and Business Objects relationships. * Skill in developing database queries and generating reports. * Skill in installing, repairing, and troubleshooting network programs, hardware, and systems. * Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design. * Ability to analyze, apply logic and solve technology problems. * Ability to establish and maintain effective working relationships with vendors, management, technical co-workers and support specialists, and system users. * Ability to design complex systems consisting of a wide variety of programs, procedures, and forms. * Ability to schedule and perform preventative and corrective maintenance procedures and repairs. * Ability to write detailed technical reports and analyses. * Ability to develop a working knowledge of computer systems software and operating systems. * + Ability to develop systems software and systems software testing procedures., Applicants' education must be obtained from an accredited institution, Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org. ## Description An Information Technology Specialist provides technical support to customers for personal computers, network system infrastructure equipment, including testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; reporting writing; responds to helpdesk requests. Work of this class may involve leading and training less experienced IT Specialists, but does not involve full supervisory duties or responsibilities. ## Related Videos - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [You’re a great coder? 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