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# Desktop Administrator

- **Company:** IDR, Inc.
- **Location:** Gallatin, TN, United States
- **Experience:** Experienced
- **Salary:** $52,000.0
- **Contract:** Permanent contract
- **Skills:** Apple IOS, Apple Mac Systems, Business Systems, Microsoft Desktop Optimization Pack, Computer Equipment
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d653f424f90f1522

## About the Role

Do you have experience in macOS administration?, * Minimum of two years of experience providing technical support to end users in a professional environment.

 * Strong knowledge of Microsoft desktop operating systems and applications, including installation, maintenance, upgrading, and enhancement.
 * Working knowledge of macOS and iOS operating systems and applications.
 * Knowledge of computer hardware, video conferencing systems, and phone systems/components.
 * Demonstrated troubleshooting and problem-solving skills.

## Description

* Provide daily technical support for SERVPRO's critical business systems and corporate hardware environment.
 * Install, configure, maintain, and enhance hardware and software for corporate users.
 * Respond to user requests, answer support calls, and track technical issues to resolution.
 * Develop and maintain user-facing documentation for hardware and software.
 * Support and troubleshoot video conferencing equipment at SERVPRO headquarters locations.


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