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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Project Manager - Software & Systems - **Company:** Animal Outpatient Specialty Network - **Location:** United States (Remote available) - **Experience:** Experienced - **Salary:** $70,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Asana, JIRA, System Configuration, Data Mapping, Data Synchronization, Imaging Technology, Issue Tracking Systems, Practice Management Software, Systems Integration, Smartsheet, Zendesk, User Accounts, Web Api - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c7dc599b00012b0f ## About the Role * 3+ years of project management experience, with a demonstrated track record of managing software implementations or system migrations. * Hands-on experience with ezyVet or comparable veterinary/healthcare practice management systems. * Strong understanding of practice workflows in a veterinary, healthcare, or multi-site services environment. * Proficiency with project management tools (e.g., Monday.com, Asana, Jira, Smartsheet, or similar). * Excellent organizational, communication, and stakeholder management skills. * Ability to manage multiple concurrent projects and priorities in a fast-paced environment. * Comfortable working directly with end users at all levels, including non-technical staff. Preferred * Direct ezyVet implementation or administration experience strongly preferred. * Experience supporting software integrations or working alongside technical/API integration teams. * Familiarity with helpdesk ticketing platforms (e.g., Zendesk, Freshdesk, Jira Service Management). * PMP, CAPM, or equivalent project management certification a plus. * Background in veterinary practice operations or multi-site healthcare/services networks. ## Description Position Overview: We are seeking a Project Manager to lead or co-lead ezyVet practice management system implementations across the AOSN network. This role drives migrations from initiation through go-live, provides ongoing system support to network practices, and coordinates integrations with third-party platforms. In addition to ezyVet-focused responsibilities, the Project Manager contributes to broader technology and operational initiatives and serves as a second-line resource for helpdesk ticket resolution within the ezyVet eco-system (including integrated platforms).This position is 100% remote, with frequent travel (up to 75%) to practice locations for ezyVet migrations, company meetings, and other projects. Home office needs to be a compatible working environment and working hours while at home will be 8a-4p or 9a-5p based on your home time zone, unless other arrangements have been approved. Working hours will widely vary while traveling. Requirements, EzyVet Migrations * Lead or co-lead end-to-end project management of ezyVet migrations for new and existing AOSN network practices, from scoping through post-go-live stabilization. * Develop and maintain detailed migration project plans, timelines, and task trackers; proactively identify risks and dependencies. * Coordinate data mapping and migration of legacy practice data (patient records, invoicing history, inventory, etc.) into ezyVet. * Partner with practice leadership, and support staff to align workflows and configure ezyVet to meet site-specific operational needs, while also aligning the system to meet enterprise standards. * Facilitate pre-migration testing and auditing to ensure launch readiness. * Provide on-site or remote go-live support and coordinate hypercare coverage in the days following each launch. * Document lessons learned and continuously refine the migration playbook to improve speed and quality across future rollouts Ongoing ezyVet Support * Serve as a primary point of contact for ezyVet questions, issues, and enhancement requests across the AOSN network. * Troubleshoot system configuration issues, workflow gaps, and user errors; escalate bugs to ezyVet support when appropriate. * Administer and maintain ezyVet system settings, user accounts, permission levels, and configuration updates. * Develop and deliver ezyVet training materials, quick-reference guides, and knowledge base articles for network staff. * Monitor platform release notes and communicate relevant updates, new features, and deprecations to stakeholders. * Track and report on system adoption, usage metrics, and open support issues across practices. Integrations Support * Support the configuration, testing, and ongoing maintenance of integrations between ezyVet and associated platforms (e.g., payment processors, client engagement platforms, imaging systems, inventory management, third-party APIs). * Coordinate with integration vendors, ezyVet support, and internal technical resources to resolve data sync issues and connectivity errors. * Participate in scoping and requirements gathering for new integration projects; document integration specifications and workflows. * Validate integration performance post-launch and monitor for data discrepancies or failures. Helpdesk & General Support * Provide second-line support to resolve incoming helpdesk tickets related to ezyVet and associated systems. * Maintain accurate ticket documentation, status updates, and resolution notes within the helpdesk platform. * Identify recurring issues and escalate patterns to leadership to inform systemic fixes or training needs. Project & Cross-Functional Support * Contribute to other technology and operational projects as assigned by leadership. * Collaborate cross-functionally with operations, finance, and clinical teams to ensure project alignment with network priorities. * Maintain clear and consistent communication with stakeholders throughout all project phases. ## Related Videos - [A Founder's Journey : From Startup Chaos to Purposeful Growth](https://www.wearedevelopers.com/videos/1926-a-founder-s-journey-from-startup-chaos-to-purposeful-growth) - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Should Tech Managers Be Developers First? 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