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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Managed Services Network Infrastructure Tech - **Company:** Citynet, LLC - **Location:** Bridgeport, WV, United States - **Experience:** Experienced - **Salary:** $41,600.0 - $52,000.0 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Backup Devices, Cloud Computing, Virtual Private Networks (VPN), Network Security, Microsoft Office, Network Architecture, Network Service, Wireless Networks, Wireless Devices, Firewalls (Computer Science), Information Technology, Fortinet, Cisco - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a0c78c0557a07ccd ## About the Role Do you have experience in Wireless networking?, Do you have a Associate's degree?, * Associates or higher degree preferred. * Possession of Cisco certifications such as CCNA and CCNP is highly desirable. * Minimum of 2 years of experience as an IT/Managed Services technician or equivalent work experience., * Exceptional communication skills, capable of articulating technical concepts clearly and effectively to both technical and non-technical stakeholders. * Profound understanding of modern IP infrastructure elements, including network security, cloud-based networking, and enterprise design principles. * Familiarity with ISP transport technologies and contemporary network architecture concepts, enabling effective collaboration with network engineers and architects in designing robust and scalable network solutions. ## Description As a Managed Services Infrastructure Technician, you'll be instrumental in implementing, optimizing, and troubleshooting cutting-edge network and IT infrastructure solutions for our clients. Operating in a dynamic environment, you'll ensure seamless service delivery through agile methodologies and meticulous attention to detail. From in-house configuration to on-site support, your expertise will drive client satisfaction and operational excellence. The Technician will provide these services in a per-hour billing or flat rate monthly setting and will track all time, in either case, for proper billing and cost accounting. Your responsibilities will encompass managing and supporting a variety of common devices and items, including: * Route/Switch * Firewall/VPN * Wireless * Wire/Cable Management * Cybersecurity Best Practices and Implementations Additionally, you'll collaborate with leading vendors such as Cisco, Meraki, Palo Alto, and Fortinet to leverage their technologies and deliver state-of-the-art solutions for our clients., * Evaluate client systems for optimization and upgrades. * Deliver agile network services, encompassing in-house, remote, and on-site support. * Provide comprehensive support for routers, switches, firewalls, and wireless devices. * Collaborate with engineers to stage and deploy equipment, ensuring seamless integration. * Conduct precise infrastructure installations, including robust wire management solutions. * Execute and validate backup procedures to maintain data integrity. * Document network configurations and setups with clarity and precision., Experience a dynamic blend of office and field work, adapting to the evolving needs of our clients. Additional Requirements: * Embrace regional travel opportunities to support our diverse client base. * Be flexible to accommodate occasional after-hours or overtime shifts. * Participate in an on-call rotation to provide timely support and resolution for critical issues outside of regular business hours. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Hate organising your photos? 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