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# Implementation Project Manager (Not an IT or Technical Project Role)

- **Company:** Liberty Dental Plan Corporation
- **Location:** United States
- **Experience:** Experienced
- **Salary:** $75,000.0 - $90,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Scrum Methodology, Power BI, Solution Deployment Descriptor, Smartsheet, Tools for Reporting
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5c18939fbf7d615d

## About the Role

Do you have experience in Stakeholder management?, Do you have a Bachelor's degree?, Bachelor's degree in Business, Project Management, Healthcare Administration, or related field or equivalent combination of education and relevant experience will be considered, 3+ years of experience in implementation, client onboarding, healthcare operations, or project coordination
This position is responsible for leading implementation and operational projects tied to state Medicaid contract changes, plan amendments, and regulatory updates, translating requirements into executable plans and driving full implementation through go-live.
Medicaid program experience or work with state-based healthcare contracts (Highly Preferred)
Experience translating regulatory or contractual changes into operational workflows
Familiarity with Smartsheet and reporting tools (Excel, Power BI)

Preferred Certifications

PMP, CAPM, Six Sigma, or Certified Scrum Master (CSM)

## Description

Liberty Dental Plan is hiring-drive seamless client onboarding and operational success as our Implementation Project Manager to join our growing national teams!

The Implementation Project Manager leads client-facing initiatives, including new client implementations, expansions, and complex renewals. This role serves as the primary point of contact throughout the project lifecycle, ensuring seamless coordination across internal teams and external stakeholders to deliver successful onboarding and operational readiness.

Please note:
This is a business-facing, client implementation role focused on operations and onboarding-not a technical or IT project management position.

Scope & Impact

Lead projects from intake through implementation and completion
Translate state-driven and regulatory requirements into actionable execution plans
Ensure alignment with contractual obligations and deadlines
Drive accountability across teams without direct authority
Serve as a key point of contact for internal stakeholders and implementation partners

What You'll Do

Client Implementation & Delivery

Serve as the primary point of contact during client onboarding and solution deployment
Support or lead onboarding initiatives and operational implementation projects
Coordinate the collection, validation, and configuration of client data and plan documentation

Project Management & Execution

Develop, execute, and adapt project plans to meet evolving requirements
Track milestones and maintain detailed project status documentation
Facilitate project meetings, provide status updates, and drive stakeholder alignment

Cross-Functional Collaboration

Partner with internal teams (Provider Relations, Eligibility, Claims, IT, Clinical) to meet implementation requirements
Ensure operational readiness through effective coordination and communication

Client Experience & Issue Resolution

Act as the first line of response for client questions during onboarding
Identify, manage, and escalate risks or roadblocks to leadership as needed

Continuous Improvement

Conduct post-implementation reviews to ensure successful transition to account management
Contribute to process improvements and documentation to enhance efficiency


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