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# IT Technician

- **Company:** Trapp Family Lodge
- **Location:** Stowe, VT, United States
- **Experience:** Experienced
- **Salary:** $52,000.0 - $56,160.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Information Systems, Data Security, Issue Tracking Systems, Wi-Fi Technology, Computer Equipment
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b91aadb5796cb895

## About the Role

Do you have experience in Writing skills?, Do you have a Associate's degree?, To perform this job successfully, the individual must perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 * Associate degree or equivalent to two to three years related experience and/or training.
 * Experience using or supporting Microsoft Windows, desktop/laptop operating systems.
 * Knowledge of computer networking.
 * Excellent problem solving and communication (both verbally and in writing) skills.
 * Critical thinker and attention to detail.
 * Ability to multitask, organize and prioritize according to deadlines.
 * Overtime, evenings, holidays and weekends may be required.

## Description

The IT Technician is responsible for the management and oversight of the property's entire information management system., * Assist users with requests submitted through the IT HotSOS ticketing system as well as email and voicemail requests in a timely manner.

 * Confers with management, programmers, risk assessment staff, auditors, facilities and security departments, and other personnel to identify and plan for data security, software applications and computer (desktop/laptop and/or Point of Sale) installations.
 * Assign and maintain user login and password(s)
 * Analyze and coordinate installation of software programs.
 * Work with third party vendors for ongoing maintenance and support of the property telephone, internet and Wi-Fi systems.
 * Assist external service providers and vendors to identify, select and implement backup and archiving software, hardware and processes.
 * Evaluate unresolved issue(s) and monitor follow-up to ensure timely resolution
 * Performs preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
 * Develops, coordinates, and implements disaster or emergency recovery procedures for information systems and computer environment.
 * Conduct monthly inventory for administrative supplies, copier count and propane tanks
 * Other duties as assigned.


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