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# Support Engineer (Oracle WebCenter)

- **Company:** Randstad
- **Location:** San Francisco, CA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $88,504.0 - $109,304.0
- **Contract:** Permanent contract
- **Skills:** Business Systems, Software Engineering, Oracle WebCenter, Oracle Hyperion
- **Published:** June 29, 2026
- **Apply:** https://www.dice.com/job-detail/3a4975b3-2856-4c19-bd94-57dafa867d11

## About the Role

5+ years of dedicated professional experience in application support or software engineering.

Expert-level proficiency and hands-on experience with Oracle WebCenter Sites and Oracle WebCenter Suite.

Strong working proficiency with Oracle WebCenter Portal.

Possess a completed Graduate level degree.

Must possess a valid, active Employment Authorization Document (EAD).

PREFERRED QUALIFICATIONS

Professional knowledge or familiarity with Oracle EPM, IPM, and EDM platforms.

Prior experience working within the Industrials or manufacturing sector.

## Description

We are seeking a talented Application Support Engineer to join our Software Engineering team supporting client's critical enterprise initiatives, including the "IT Reinvention Phase 1" project. In this role, you will act as a primary technical resource and "software detective," driving the resolution of software anomalies and ensuring the continuous reliability of our core business systems. This is a 100% remote position offering an opportunity to collaborate alongside high-performing teams in a dynamic, enterprise environment., * Troubleshoot, diagnose, and resolve complex software errors across multiple integrated components of critical business systems.

 * Act as an internal subject matter expert, delivering dynamic technical solutions across multiple cross-functional teams.
 * Guide, support, and mentor immediate team members by sharing technical best practices and assisting with collaborative decisions.
 * Analyze recurring technical incidents to design and implement innovative preventive measures that optimize overall system stability.


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