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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PC Analyst (DEPARTMENTAL PROMOTION ONLY) - **Company:** Pinal County - **Location:** Florence, AZ, United States - **Salary:** $49,647.0 - $76,953.0 - **Contract:** Permanent contract - **Skills:** Software Applications, Databases, System Configuration, Desktop Computing, Enterprise Software Applications, Software Troubleshooting, Computer Equipment, Information Technology, Hardware Infrastructure, Network Server, Mobile Data - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3ea6a3064c6b9711 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Research?, The work is medium and requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Independent body mobility to stand, walk, bend, and sit for prolonged periods of time and/or drive a vehicle. Manual dexterity to reach, and grasp; manual dexterity to hand write or use computer keyboard; vision sufficient to see/read; hear and speak to communicate with customers in person and over the phone. ## Description Install, modify, and repair computer hardware, software, and peripheral devices for the Information Technology (IT) Department and provide experienced technical support and diagnosis for system users, including operating systems, specialized hardware components, and specialty software applications under basic supervision. EXAMPLE OF DUTIES Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description. * Install, modify, diagnose, troubleshoot, and repair computer hardware, specialized hardware components, peripheral devices, standard software, and specialty software applications. * Provide experienced technical assistance and training to system users and resolve problems within scope of authority and training. * Interview user to collect information about technology problems and technical issues, lead user through diagnostic procedures to determine source of error, and diagnose system hardware, software, and operator problems. * Define user problems, research and isolate error sources, implement technical solutions to resolve problems, and follow up with users to assure the optimal functionality of the users' systems. * Deploy new and enhanced software and hardware for County users and specialized department components, including Mobile Data Computers and data radio hardware. * Replace defective or inadequate hardware, components, and software packages as needed. * Maintain IT hardware, specialized client equipment, audio/visual equipment, and peripheral devices and perform preventive maintenance of hardware and equipment to minimize future failures. * Evaluate County IT systems and identify technical problems, which need to be addressed by improved technologies or updated policies and procedures. * Research technical issues and recommend software, hardware, components, and accessories and prepare reports on hardware and software utilization and operational issues. * Refer complex problems, which are beyond the skills of the PC Specialist to senior technical staff and track the problem until it has been resolved. * Cross-train in technical skills for maintaining IT hardware, software, database, and servers. * Maintain absolute confidentiality of work-related issues, customer records, and restricted County information. * Perform other related duties as required. SUPPLEMENTAL INFORMATION * Knowledge of technical support principles, processes, and standards. * Knowledge of capabilities of IT systems, including networked environments and specialized hardware and software applications. * Knowledge of hardware, software, and peripheral equipment troubleshooting techniques. * Skill in installing, configuring, testing, operating, and maintaining IT hardware, equipment, software, and computer systems. * Skill in using basic tools, equipment, and procedures for maintaining and repairing computers and peripheral devices. * Ability to assess customer support needs and implement effective solutions., professionalism and respect for others. If these values are not demonstrated throughout the application and interview process, we reserve the right to remove your candidacy from consideration, which may impact your future Pinal County applications. Offers of employment are valid only if provided in writing and approved by Pinal County Human Resources. All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available. Pinal County does not participate in STEM Optional Practical Training (STEM OPT). Pinal County requires pre-employment screening, which includes a Motor Vehicle Record check, a comprehensive background check (encompassing employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening. If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law. Work in this classification requires an individual to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this description. ## Related Videos - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [From Zero to Mobile Developer in 45 Minutes With SwiftUI](https://www.wearedevelopers.com/videos/183-from-zero-to-mobile-developer-in-45-minutes-with-swiftui) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges)