> Markdown version of [/jobs/ext/735386-associate-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/735386-associate-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Associate IT Support Specialist

- **Company:** Premier Talent Partners
- **Location:** San Francisco, CA, United States
- **Salary:** $70,720.0 - $83,200.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Macintosh Computers, Apple Mac Systems, JIRA, Cloud Computing, Cyber Security, Google Calendar, Identity and Access Management, Issue Tracking Systems, Knowledge Management, Azure Active Directory, Wi-Fi Technology, Scripting, Okta, Google Drive, Slack, Gsuite
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b0acb2b6314f797f

## About the Role

Do you have experience in macOS administration?, This is an excellent opportunity for someone early in their IT career who enjoys solving technical problems, delivering exceptional customer service, and learning in a fast-paced, high-growth environment. The ideal candidate is proactive, resourceful, and excited to grow into systems administration and automation over time., * 1+ years of IT Support, Help Desk, Desktop Support, or Technical Support experience.

 * Hands-on experience troubleshooting Mac hardware and software is required.
 * Experience supporting Google Workspace (Gmail, Google Calendar, Google Drive) and cloud-first environments.
 * Familiarity with employee onboarding/offboarding, laptop provisioning, and asset management.
 * Strong customer service and communication skills with a hospitality-first mindset.
 * Comfortable working onsite five days per week in a highly collaborative environment.
 * Self-starter who enjoys learning independently, solving problems, and jumping into new challenges.
 * Apple Genius Bar or similar Apple support experience is highly desirable.
 * Exposure to automation or scripting is a plus but not required; curiosity and a willingness to learn are valued.

## Description

* Provide high-touch IT support and troubleshooting for local and remote employees across Mac and Windows environments
 * Manage incoming support requests and helpdesk tickets while delivering exceptional employee support
 * Support and maintain office technology, including Zoom Rooms, monitors, printers, room scheduling systems, Wi-Fi, and AV equipment
 * Lead onboarding and offboarding activities, including hardware provisioning, account setup, access management, and new hire orientations
 * Manage laptop lifecycle logistics, including provisioning, shipping, receiving, inventory management, and asset tracking
 * Support administration of cloud-based systems, including Google Workspace, Azure AD/M365, Slack, Okta, Jira, Zoom, and related platforms
 * Partner closely with Workplace and InfoSec teams on office moves, desk deployments, device compliance, and employee experience initiatives
 * Create and maintain documentation, SOPs, runbooks, and repeatable processes to support scale and operational consistency
 * Leverage AI tools where appropriate to improve support efficiency, scripting, documentation, and knowledge management, * Mac computers and macOS (primary environment)
 * Google Workspace (Gmail, Calendar, Drive)
 * Slack
 * Jira (ticketing system)
 * Okta
 * Microsoft 365 / Azure AD
 * Zoom & Zoom Rooms
 * Chrome Browser
 * AV Equipment
 * Laptop Imaging & Asset Management


## Related Videos

- [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops)
- [Stack Overflow: Community and AI](https://www.wearedevelopers.com/videos/600-stack-overflow-community-and-ai)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [Hiring AI Native Talents](https://www.wearedevelopers.com/videos/100268-hiring-ai-native-talents)
- [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)

## Related Articles

- [Dev Digest 120 - Apple and peers](https://www.wearedevelopers.com/magazine/455-dev-digest-120-apple-and-peers)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline)
- [ Dev Digest 213: Petrol Prices, Agentic Workflows, AI Skills and CODE100!](https://www.wearedevelopers.com/magazine/718-dev-digest-213-petrol-prices-agentic-workflows-ai-skills-and-code100)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)