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# Systems Operations Specialist

- **Company:** County of Oswego
- **Location:** Mexico, NY, United States
- **Experience:** Experienced
- **Salary:** $58,947.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Databases, Network Architecture, Information Technology, Data Analytics, Operational Systems, Data Management, Tools for Reporting
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f3450050d3341e16

## About the Role

Do you have experience in Workflow management (operations management method)?, Do you have a High school diploma or GED?, * Bachelor's degree in information resource management, business administration, data analytics or closely related field and two (2) years of experience involving systems administration, business process analysis, reporting, operational support, data analysis, project coordination, or technology implementation; OR

 * Associate's degree in information resource management, business administration, data analytics or closely related field and four (4) years of experience as defined above; OR
 * Graduation from high school or possession of an equivalency diploma and six (6) years of experience as defined above.

## Description

The Oswego County Social Services Department has an immediate opening for a Systems Operations Specialist responsible for coordinating, supporting, and improving the operational systems, reporting functions, electronic workflows, and business processes utilized throughout the Department. The incumbent serves as the departmental resource for program databases, electronic systems, reporting tools, and operational workflows and works closely with program staff, the County Information Technology Department, New York State agencies, and external vendors to ensure the effective operation of systems that support Department services. The work requires considerable independent judgment, strong analytical abilities, and the ability to communicate effectively with technical and non-technical stakeholders. This position is distinguished from traditional Information Technology classifications in that the incumbent supports Department operations through systems coordination, data management, workflow
optimization, reporting, and business process improvement. The position does not administer network infrastructure, maintain hardware, manage servers, or provide enterprise-level information technology support, which remains the responsibility of the County Information Technology Department and New York State ITS.


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