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# Level 2 Help Desk Technician

- **Company:** Pittsburgh Computer Solutions Inc
- **Location:** Canonsburg, PA, United States
- **Salary:** $55,000.0 - $60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Computer Networks, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Hypertext Transfer Protocols (HTTP), Hyper-V, Network Troubleshooting, Peer-To-Peer (P2P), Server Administration, Software Deployment, VMware Infrastructure, Transport Layer Security, Information Technology, Vmware
- **Published:** May 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=65317fe31c92c4bb

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Software deployment?, Do you have a Associate's degree?, * 3+ years hands-on IT Support experience.

 * Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and applications
 * Proven skills in PC repair, troubleshooting, and deployment
 * Proven ability to work successfully with limited supervision
 * May require lifting or carrying desktop computers up to 50 lbs.
 * Some on call responsibilities are required
 * Must have a valid Driver's License

Preferred Qualifications

 * Experience with server administration (Windows, VMware)
 * Experience in an MSP environment
 * Associates or Bachelor's degree in Computer Science or IT related field, * IT Support: 3 years
 * MSP: 2 years

Required education:

 * Associate

Required license or certification:

 * Driver's License, * Associate (Preferred), * Active Directory: 1 year (Preferred)
 * Customer service: 3 years (Preferred)
 * Windows: 4 years (Required)

## Description

We are looking to add a new team member to support our growing client base. In this position, you will support a wide range of configurations from Peer-to-Peer networks to domains hosted in a VMware/Hyper-V virtual infrastructure., Regular activities include

 * Windows/VMware OS deployment and support
 * User hardware/software/peripheral support
 * LAN troubleshooting and support
 * Systems administration
 * Creating and maintaining documentation
 * Performing on-site work at client locations.
 * Working on in-shop hardware.


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