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# System Status Coordinator

- **Company:** WESTMED AMBULANCE SERVICE
- **Location:** San Leandro, CA, United States
- **Salary:** $72,800.0 - $90,002.0
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, Data Analysis, GPS Tracking Unit, Planning Software, Deployment Automation, Data Analytics
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=65c14fda803b99ca

## About the Role

Do you have experience in Data-driven problem-solving?, Do you have a High school diploma or GED?, * High school diploma or equivalent (Associate's or Bachelor's degree preferred)

 * Experience in EMS, public safety, dispatch, or logistics coordination preferred
 * Familiarity with Computer-Aided Dispatch (CAD) systems and GPS tracking tools
 * Strong understanding of deployment strategies and system status management principles

Skills & Competencies

 * Excellent situational awareness and multitasking ability
 * Strong communication and coordination skills
 * Critical thinking and problem-solving under pressure
 * Ability to analyze data and make real-time decisions
 * High attention to detail and organizational skills
 * Ability to remain calm and effective in high-stress environments, * High school diploma or equivalent required (Associate's or Bachelor's preferred)
 * Previous experience in EMS, non-emergency medical transportation, dispatch, or logistics coordination
 * Familiarity with CAD systems, scheduling platforms, and GPS tracking tools
 * Understanding of IFT operations, hospital workflows, and patient transport prioritie

## Description

The System Status Coordinator (SSC) is responsible for monitoring, coordinating, and optimizing real-time operational resources to ensure effective service delivery. This role maintains system awareness, supports field personnel, and ensures proper unit coverage through continuous status tracking and strategic deployment., * Monitor real-time status of field units, personnel, and system coverage using CAD or tracking systems

 * Coordinate deployment and redeployment of resources based on demand, call volume, and geographic coverage
 * Maintain situational awareness of system performance, response times, and service levels
 * Communicate effectively with dispatchers, field staff, supervisors, and leadership
 * Proactively identify gaps in coverage and initiate corrective actions
 * Track unit availability, out-of-service units, and operational readiness
 * Support incident management by coordinating resources during high-demand or emergency situations
 * Ensure compliance with operational policies, system status plans, and regulatory standards
 * Document significant system events, changes, and issues accurately
 * Assist with shift transitions by providing status reports and operational updates


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