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# IT Help Desk Technician

- **Company:** CST Group, Inc.
- **Location:** Malone, NY, United States
- **Salary:** $34,320.0 - $37,440.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, Custom Software, Desktop Computing, Microsoft Office, Microsoft Operating Systems, Computer Equipment, User Accounts
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8208cd8a9dcf0647

## About the Role

Do you have experience in Windows?, Do you have a Trade school?, Certificate or Diploma from a Technical School plus one year of directly related experience

Excellent interpersonal, verbal, and written skills

Ability to problem-solve and think creatively

Experience using Microsoft OS and Office 365 a must.

Ability to work collaboratively and independently on assigned duties

Ability to multi-task and prioritize assignments.

Strong Customer Service

Likes the idea of working for smaller (but growing) company where their ideas and contributions directly impact the company's success, direction and growth.

Is a quick, self-motivated learner who wants to work for a company that will invest in their educations.

## Description

We are seeking an experienced IT Help Desk Technician to support and troubleshoot day-to-day technology issues of our clients, including but not limited to desktop applications, custom applications, and computer hardware.

As an IT Help Desk Technician you will:

Set up and configure new computers

Install application software

Set up/remove user accounts on systems (network, email, phone, security, etc.)

Maintain (patches, updates and fixes) software used on desktop systems.

Track and update IT inventory

Work with vendors to help resolve technical issues

Perform miscellaneous related duties and other duties as assigned


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