> Markdown version of [/jobs/ext/735761-sr-helpdesk-specialist](https://www.wearedevelopers.com/jobs/ext/735761-sr-helpdesk-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Sr. Helpdesk Specialist

- **Company:** COFREIGHT INC
- **Location:** Buena Park, CA, United States
- **Experience:** Expert
- **Salary:** $70,000.0 - $75,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Azure, Microsoft Outlook, Cloud Computing, Desktop Computing, Virtual Desktops, Networking Basics, Citrix Systems, Virtual Machines, Wi-Fi Technology, Information Technology, Vmware
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=582ea9786393a27c

## About the Role

Do you have experience in Windows?, * 3+ years of experience in IT Helpdesk / Desktop Support

 * Strong experience with Windows OS and end-user support
 * Experience supporting printers, scanners, and office devices
 * Experience with Microsoft 365 / Outlook / Exchange Online
 * Basic understanding of cloud desktops, VMs, or VDI environments
 * Strong communication and customer service skills
 * Ability to work onsite and independently

Preferred Qualifications

 * Experience with Azure Virtual Desktop, VMware, or Citrix
 * Basic networking knowledge (LAN / Wi-Fi)
 * Experience supporting IT projects or office rollouts

## Description

We are looking for a Senior Helpdesk Specialist to provide onsite IT support for our Buena Park office and assist with U.S. Helpdesk operations. This role focuses on end-user support, office IT maintenance, and cloud desktop / VM project support. The ideal candidate is hands-on, customer-focused, and comfortable working onsite with minimal supervision., * Provide onsite and remote support for Windows desktops, laptops, and peripherals

 * Support printers, scanners, and office IT equipment
 * Provide daily support for corporate email systems (Microsoft 365 / Exchange Online)
 * Assist with cloud desktop / virtual machine (VM) projects, including user support and troubleshooting
 * Perform user onboarding/offboarding and basic account support
 * Serve as primary IT support for the Buena Park office and all US users
 * Document issues and solutions, and escalate when needed


## Related Videos

- [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)
- [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide)
- [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)