> Markdown version of [/jobs/ext/735865-implementation-specialist-rcm](https://www.wearedevelopers.com/jobs/ext/735865-implementation-specialist-rcm). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Implementation Specialist - RCM

- **Company:** Kipu Systems LLC
- **Location:** United States (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** JIRA, Salesforce.Com, Smartsheet
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2de3a96b8f0f1c11

## About the Role

Do you have experience in User training (technical support)?, Required

 * 1-2 years of experience implementing or providing technical support for an RCM system.
 * 4+ years of revenue cycle management experience.
 * Experience providing software training to end users.
 * Strong written and verbal communication skills with comfort leading client meetings.

Preferred

 * Experience in behavioral health, mental health, or addiction treatment settings.
 * Familiarity with EDI, ERA enrollments, and clearinghouse processes.
 * Experience with CRM and project management tools such as Salesforce, Jira, or

Smartsheet.

## Description

The Implementation Specialist I, RCM works directly with behavioral health treatment centers to

configure, train, and prepare them for go-live on the Kipu RCM platform. You will support

discovery conversations, build out billing and revenue cycle configurations, deliver hands-on

training, and maintain project documentation across a caseload of concurrent implementations.

This is an entry-level implementation role with structured coaching and development from your

Team Lead or Supervisor.

Key Responsibilities

Discovery & Configuration

 * Support discovery sessions to understand client billing workflows, payer requirements,

and operational needs.

 * Configure the RCM system following documented standards, translating client

requirements into accurate setup.

 * Validate data inputs including payer information, fee schedules, and billing rules for

completeness and accuracy.

Client Training & Enablement

 * Deliver live, interactive training sessions that build client confidence and competency in

billing workflows.

 * Adjust pace and depth based on client comprehension, ensuring users can operate the

system before advancing.

 * Surface help resources proactively to enable client self-service after go-live.

Project Delivery & Documentation

 * Maintain accurate project records including status, next steps, and project health.
 * Document meeting summaries, decisions, and risks so context is preserved across the

project team.

 * Manage tasks across multiple concurrent projects, escalating risks and blockers

promptly.

Go-Live Readiness & Adoption

 * Confirm billing workflows are configured, tested, and producing expected outputs before

launch.

 * Validate that clients can perform required RCM workflows with minimal guidance before

go-live.

 * Support early post-go-live conversations focused on client confidence and billing


## Related Videos

- [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [A guide for effective talent acquisition and sustainable integration of international employees](https://www.wearedevelopers.com/videos/1081-a-guide-for-effective-talent-acquisition-and-sustainable-integration-of-international-employees)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)
- [Building Talent Acquisitions Teams](https://www.wearedevelopers.com/videos/1496-building-talent-acquisitions-teams)
- [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software)

## Related Articles

- [Learning Kubernetes made easy with KubeCampus](https://www.wearedevelopers.com/magazine/348-learning-kubernetes-made-easy-with-kubecampus)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews)
- [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)