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# IT Generalist / Systems Administrator

- **Company:** QUICKSILVER EXPRESS COURIER OF TEXAS, INC.
- **Location:** Milwaukee, WI, United States (Remote available)
- **Salary:** $65,000.0 - $85,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Artificial Intelligence, Apple IOS, Bash Shell, VoIP, Cloud Computing, Software Debugging, Linux, Monitoring of Systems, Local Area Networks, Linux Commands, Networking Basics, Windows PowerShell, Wide Area Networks, Google Cloud, Gsuite, User Accounts
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7d03dbf360cfb651

## About the Role

Do you have experience in iOS support?, Do you have a Associate's degree?, * Relevant associates degree or better, or equivalent work experience

 * Knowledge of computer software, operating systems and hardware
 * Understanding of basic Linux command line functions
 * Understanding of LAN and WAN networking fundamentals
 * Knowledge of mainstream mobile device platforms like Android and iOS
 * Ability to problem solve, think critically, relay actionable instructions to end users
 * The ability to work and collaborate with a team or work independently to meet deadlines
 * Excellent verbal and written communication skills
 * Experienced in providing professional and courteous customer service
 * Powershell and bash scripting skills
 * Project management skills
 * Ability to work remotely to provide after-hours support
 * Some travel required, infrequent, as-needed for new hardware installations
 * Knowledge of AI tools to efficiently troubleshoot and debug issues
 * Proficiency in:
 * Microsoft Windows, Active Directory
 * Linux
 * Google Workspace (G-Suite)
 * Google Cloud Platform

## Description

* Provide in-house desktop PC hardware and software support.
 * Design, manage and maintain cloud infrastructure
 * Manage and monitor various local network and other system hardware
 * Manage Active Directory user accounts, add/remove users
 * Maintain, design and deploy LAN/WAN network
 * Manage VoIP phone system configuration
 * Maintain and monitor system backups
 * Oversee disaster recovery plans
 * Plan and execute strategies to maintain security on computers and networks
 * Maintain knowledge and understanding of security and networking best practices
 * Perform problem-solving tasks when alerted by users or system monitoring
 * Participate in rotating 24x7 on-call support (calls are infrequent)
 * Create documentation for systems and procedures


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