> Markdown version of [/jobs/ext/735911-network-support-technician-on-site](https://www.wearedevelopers.com/jobs/ext/735911-network-support-technician-on-site). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Support Technician (on-site) - **Company:** Traxxas, L.P. - **Location:** McKinney, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Audit Trail, System Configuration, Disaster Recovery, Linux Servers, Microsoft Office, Windows Servers, Network Monitoring, Service Pack, TCP/IP, Test Data, Wide Area Networks, Wireless Networks, Network Switches, Computer Network Technologies, Network Support, Fortinet, Cisco - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=8c1f9832a8d5bd8d ## About the Role Do you have experience in Research?, Do you have a High school diploma or GED?, * High School Diploma or GED required. * Bachelor's degree preferred. * Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies. * 3-4 years of experience with deployment and troubleshooting of Windows Server and Desktop operating systems. * Experience configuring and troubleshooting switches (Extreme and Cisco). * Experience with the administration of Office 365. * Experience administrating and troubleshooting firewalls (Fortinet - Palo Alto). * Experience with network monitoring systems. * Experience administering Active Directory. * Excellent written and verbal communication skills. * Strong attention to detail. * Skilled at prioritization and multi-tasking. * Strong organization and time management skills. * Able to lift up to 50 pounds occasionally. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Job Type: Full-time ## Description The Network Support Technician is responsible for troubleshooting, answering technical questions and providing general technical support. This position is on-site and participates in a rotating on-call schedule., * Perform first and second level support of client devices including configuration, deployment, troubleshooting and repair. * Install updates and service packs on Windows/Mac/Linux servers. * Install updates on network switching and routing devices. * Performing troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network. * Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes. * Test and configure software and maintain and repair hardware and peripheral devices. * Maintain manual and electronic documents, files and records (e.g. work order logs, inventory, etc.) for the purpose of documenting activities, conveying information and/or providing an up-to-date reference and audit trail. * Install and configure wireless networking equipment. * Manage network monitoring utilities and alerting systems. * Research and remediate cybersecurity risks. * Manage Office 365 licenses and user support. * Monitor and test data backups. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)