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# Customer Service Representative - Computer Proficient

- **Company:** Harmar Mobility LLC
- **Location:** Sarasota, FL, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Computer-Aided Design, Microsoft Outlook, Databases, Computer Literacy, Microsoft Office, Salesforce.Com
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=034779c510d0d7f6

## About the Role

Do you have experience in ERP systems?, As a key member of our customer service team, you'll be the friendly voice and helpful hand that supports our customers, dealers, and visitors. If you're organized, tech-savvy, and love helping people, we'd love to meet you., What You Bring

 * At least 1 year of customer service experience
 * Strong interpersonal, verbal, and written communication skills
 * Experience working within CRM systems and customer databases
 * Salesforce and/or Syspro experience strongly preferred
 * Proficiency with Microsoft Office, including Word, Excel, and Outlook
 * Strong organizational skills with exceptional attention to detail
 * Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
 * Knowledge of basic clerical procedures and customer service best practices
 * Demonstrated ability to provide a high level of customer service while maintaining professionalism and accurac

Ready to Lift Lives with Us? - Apply now and be a part of something meaningful.

## Description

* Respond to customer inquiries in a professional, timely, and solutions-oriented manner
 * Partner closely with the Drafting Team to coordinate the distribution, review, and tracking of CAD drawings
 * Maintain strong relationships with customers and dealers, ensuring drawings, revisions, and related documentation are uploaded and communicated accurately
 * Monitor and respond to customer voicemails and email inquiries on a daily basis
 * Enter and maintain warranty information within the Syspro ERP system
 * Maintain accurate customer records, files, and documentation
 * Prepare and distribute customer communications, reports, and supporting documentation
 * Provide administrative support, including basic accounting and clerical functions
 * Collaborate effectively with cross-functional teams to support departmental objectives
 * Perform additional duties and special projects as assigned


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