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# Hosting Analyst

- **Company:** Consilio LLC
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Software Applications, Data Normalization, Database Applications, Internet Hosting Service, Issue Tracking Systems, Software Engineering, Data Generation
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c1f3b6481eb2cb77

## About the Role

Do you have experience in Technical Proficiency?, Do you have a Bachelor's degree?, * BA/BS degree, 2 years' experience in a litigation support environment working with eDiscovery systems in terabyte-sized matters preferred.

 * Proficiency with data hosting services (case administration, loading data into database applications, performing queries, preparing exports).
 * Strong communication skills (written, verbal, presentation, and facilitation) with the ability to communicate technical concepts to non-technical staff in a clear manner.
 * Customer service oriented, willing to work additional hours as necessary including weekends.
 * Strong organizational skills and able to effectively manage multiple projects in fast paced environment with tight time deadlines.
 * Proficiency in MS Office applications and operating systems preferred.
 * Experience with software applications common to the eDiscovery process including processing and hosting tools.
 * Strong analytical and problem-solving skills and demonstrated ability to work independently and in a team environment.
 * Maintains high quality standards and attention to detail in work product.

## Description

The Hosting Analyst will perform hosting activities necessary to prepare data for attorney review, including user and case administration, loading documents, performing searches, and index management., * Perform hosting activities necessary to prepare data for attorney review, including user and case administration, loading documents, performing searches, and index management.

 * Perform hosting activities necessary to prepare data for production, including conversion to TIFF or PDF, branding, exporting documents, and load file generation.
 * Answer and appropriately handle incoming service requests via email, ticketing system, voicemail, phone, IM, and in person. Escalate problems when appropriate.
 * Conduct quality control evaluations of each process performed.
 * Work effectively as part of a project team.
 * Solve basic technical issues, such as user access errors, TIFF conversion errors, and file loading errors.
 * Perform end-to-end document productions.
 * Assist with the resolution of any software issues related to the supported applications.
 * Provide support for escalated service requests, including problem identification and resolution.
 * Solve moderate technical issues, such as document permission errors, production export errors, custom object troubleshooting, and data normalization.
 * Ensure compliance with policies and procedures.
 * Provide assistance and guidance to other team members.


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