> Markdown version of [/jobs/ext/736532-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/736532-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Support Technician

- **Company:** Iron Service Global Inc
- **Location:** Novato, CA, United States
- **Salary:** $45,760.0 - $47,840.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Android Software Development, Macintosh Computers, Apple IOS, Computer Networks, System Configuration, Data Centers, Office Suite, CompTIA Strata - PC Hardware Technology Engineer
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2da53ab225748198

## About the Role

Do you have experience in iOS?, * Must have good customer-facing skills and be well presented.

 * Demonstrates independent and proactive thinking
 * Builds effective relationships with client
 * Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
 * Must be able to work alone and unsupervised, taking the initiative when necessary.
 * Must be organized and prioritize work appropriately.

Technical Skills & Experience Required:

 * Must have experience of using an ITSM system.
 * Must have good working knowledge of Microsoft Windows operating systems and related Office applications.
 * Support experience of MACs would be beneficial
 * Knowledge of mobile devices, in particular those running iOS and Android operating systems
 * Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing and troubleshooting desktop and laptop hardware and data center and network components;
 * Ability to replace defective parts.

Desired Educational Requirements:

 * Completion of CompTIA certifications - e.g. A+, Network+, etc.
 * Completion (or near completion) of Microsoft certifications - e.g. MCP, MCITP, MCSE, etc., * Active Directory: 1 year (Required)
 * Windows: 1 year (Required)
 * Desktop support: 2 years (Required)
 * Ticketing tool: 1 year (Required)

Ability to Commute:

 * Novato, CA 94949 (Required)

## Description

* Provide onsite support services to Authorized Users as part of a Service Event.
 * Complete service events within the agreed service levels.
 * Support all client equipment.
 * As directed by the client, assist in troubleshooting other devices.


## Related Videos

- [Discover .NET MAUI](https://www.wearedevelopers.com/videos/700-discover-net-maui)
- [One Platform Could Not Fit Them All](https://www.wearedevelopers.com/videos/1919-one-platform-could-not-fit-them-all)
- [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential)
- [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [How Sparking Developer Joy Unlocks Developer Productivity](https://www.wearedevelopers.com/videos/613-how-sparking-developer-joy-unlocks-developer-productivity)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)