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# IT Tech-Tier 1 Part-Time

- **Company:** Cooper Riis
- **Location:** Asheville, NC, United States
- **Salary:** $39,520.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Online Services, Desktop Computing, Electronic Medical Records, Information Technology, User Accounts
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a56c823f4485992c

## About the Role

Do you have experience in User training (technical support)?, * A real foundation in IT - through experience, coursework, a certification, or hands-on self-directed work

 * Understanding the function of computer systems in a business environment
 * Ability to describe technical information in easy-to-understand terms
 * Preferred experience with Electronic Health Records program

## Description

Are you a working student or recent grad with a real foundation in IT, looking for hands-on experience in a modern Microsoft cloud environment? CooperRiis is looking for a dependable, communicative IT Technician to provide on-site support to our staff across two campuses - a chance to work alongside an experienced IT team and grow your skills on systems that matter., * Take on tech tasks assigned by senior team members - Tier 1 fixes, gathering details from users, following up with them, and helping train users on new systems - and see them through

 * Provide hands-on support at our campuses - sometimes working through a task with a teammate at another location guiding you. Staying in clear, regular communication about where you are and how a task is going is the heart of the job
 * Set up and maintain computers and mobile devices, swap and configure hardware, and manage user accounts
 * Help users learn new systems and solve common problems themselves
 * Document your work and keep the team in the loop
 * Participate in the on-call rotation for after hours IT support


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