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# Service Desk Technician II

- **Company:** Turner Technology Corporation
- **Location:** Omaha, NE, United States (Remote available)
- **Salary:** $40,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Amazon Web Services, Antivirus Softwares, Microsoft Azure, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Microsoft Office, Windows Servers, Routing, Virtualization Technology, Windows Desktop, Internet Protocol Telephony, ServiceNow IT Service Management, Software Troubleshooting, Information Technology, Terminal Servers, Vmware
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=81c9ebf8b12da51c

## About the Role

· Networking: 2 years (Preferred)

· Operating Systems: 2 years (Preferred)

· Software Troubleshooting: 2 years (Preferred), · Ability to build out multiple versions of Windows Desktop OS from scratch and support it.

· Proficient & confident communication skills, effectively communicates with and engages all levels of the organization from peers to senior management to customers both verbally and in writing.

· Ability to maintain the highest level of accountability, confidentiality, ethics, and integrity and to share information with resources appropriately.

· High standards for productivity with the ability to work in a fast-paced environment and juggle multiple competing tasks and demands. Utilization of effective organization and prioritization skills to complete assignments within established time frames.

· Ability to make decisions quickly, evaluate risks, act in times of uncertainty, think creatively, and bounce back from failure.

· Some Service Desk & IT infrastructure support in an SMB environment.

· Some Windows Server experience.

· Light understanding of Active Directory administration, DHCP, and DNS.

· Light understanding of routing, switching, and networking.

· Light understanding of virtualization platforms (VMware, Hyper-V, Azure, and AWS).

· Light experience with Exchange, terminal servers, anti-virus solutions, backup software solutions, Office 365, security solutions, and VoIP phone systems. Desire and demonstrates the ability to continuously learn (new technologies, client business issues, other job functions, etc.)., * Do you have past experience working in an IT ticketing system?

Experience:

 * Technical Support: 1 year (Required)

Language:

 * English (Required)



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