> Markdown version of [/jobs/ext/736803-technical-support-technician-full-time](https://www.wearedevelopers.com/jobs/ext/736803-technical-support-technician-full-time). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Technician - Full Time - **Company:** Uintah Basin Healthcare - **Location:** Roosevelt, UT, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Multi-Factor Authentication, Role-Based Access Control, Tablet Computers, Information Technology, Cybercrime, User Accounts - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dd74a0e37c9abdc6 ## About the Role Do you have experience in Individual consumer customer service?, Do you have a High school diploma or GED?, * 0-3 years IT experience * High School Diploma or equivalent. Strong problem-solving skills. Excellent customer service ## Description The Technical Support Specialist provides front-line technical assistance to clinicians, administrative staff, and patients. They are responsible for the installation, maintenance, and rapid troubleshooting of all endpoint hardware and software. This role provides Tier 1 and 2 support for all user accounts, hardware, and peripheral devices used by staff, focusing on speed & accuracy of resolution to minimize clinical downtime. Will participate in intermediate to complex improvement projects, providing technical support for project managers and other stakeholders. You will be a member of the Security Operations Center (SOC) asked to evaluate cyber threats, mitigate them, and participate in incident response., * Deploy and maintain PCs, laptops, and specialized medical hardware using management & automation tools * Ensure the uptime of peripherals such as printers, document scanners, and barcode readers used for various purposes, including medication administration. * Configure and support secure clinical mobile devices (iPhones/tablets) using Mobile Device Management (MDM) software * Use automated tools to push security updates and "Gold Images" to end-user devices. * Ensure local installs of business & clinical software are correctly configured for optimal performance * Assist with password resets, multi-factor authentication (MFA), and tap-and-go badge access for fast & secure logins. * Manage the help desk queue, ensuring all issues are documented, prioritized, and resolved. * Perform regular rounds to proactively fix issues before they are reported. * Maintain a precise inventory of all hardware, including serial numbers, warranty status, and physical locations. * Maintain endpoint hardening standards in line with HIPAA and NIST frameworks. * Participate in SOC (Security Operations Center), resolving assigned vulnerabilities. * Implement Least Privilege access using Role-Based Access Control for user accounts. Professional Requirements: * Ensures that appearance and personal conduct are professional at all times. * Excellent attendance record. * Wears appropriate clothing for job functions. Wears ID badge. * Works at maintaining a good rapport and a cooperative working relationship with physicians, administration, and staff. * Represents the organization positively and professionally in the community. * Maintains patient confidentiality at all times. * Complies with all organizational policies regarding ethical business practices. * Arrives at work on time and ready to start the report. Manages time wisely throughout the shift and is prepared to leave work when the bedside report is complete. * Demonstrates the Healing Model. Regulatory Requirements ## Related Videos - [Fighting the Next Wave of Cybercrime](https://www.wearedevelopers.com/videos/100331-fighting-the-next-wave-of-cybercrime) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Football for Good: Hackathon Finals - Live Pitches & Awards](https://www.wearedevelopers.com/videos/100330-football-for-good-hackathon-finals-live-pitches-awards) - [A Brief History of Data Storage](https://www.wearedevelopers.com/videos/974-a-brief-history-of-data-storage) - [Deep Fakes: The Lies We Can’t See](https://www.wearedevelopers.com/videos/1187-deep-fakes-the-lies-we-can-t-see) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) ## Related Articles - [Welcome to Switzerland](https://www.wearedevelopers.com/magazine/4-welcome-to-switzerland) - [Software Developer Salary in Switzerland [2023]](https://www.wearedevelopers.com/magazine/215-software-developer-salary-in-switzerland-2023) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Data Analyst Salary in Switzerland](https://www.wearedevelopers.com/magazine/276-data-analyst-salary-in-switzerland) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing)