> Markdown version of [/jobs/ext/737366-onsite-it-technician](https://www.wearedevelopers.com/jobs/ext/737366-onsite-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Onsite IT Technician

- **Company:** Biomerics, LLC
- **Location:** Salt Lake City, UT, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Identity and Access Management, Issue Tracking Systems, Information Technology Operations, Knowledge Management, User Provisioning Software, Peripherals, Computer Equipment, Information Technology
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=e0f49727121d11e1

## About the Role

Do you have experience in Windows?, Do you have a Associate's degree?, * 1-2 years of technical support experience in a manufacturing environment.

 * Associate's degree in computer science, Information Technology, or a related field; bachelor's degree preferred.
 * Microsoft Windows and Microsoft 365
 * Basic networking protocols and concepts
 * Active Directory and identity management fundamentals
 * Endpoint hardware and peripherals
 * Ticketing and knowledge management systems

## Description

We are seeking a dedicated and skilled Onsite IT Technician to join our dynamic team. The ideal candidate will provide responsive technical support to employees across the organization by diagnosing and resolving technology-related issues, fulfilling service requests, and delivering an exceptional customer experience. Maintains accurate documentation, adheres to service standards, and contributes to the reliability and efficiency of IT operations., * Respond to support requests through phone, email, chat, walk-up, and ticketing systems.

 * Troubleshoot basic hardware, software, mobile device, account, and access issues.
 * Provide white-glove support to executive team members.
 * Perform password resets, account unlocks, and user provisioning activities.
 * Install, configure, and support standard endpoint software.
 * Manage, inventory, and deploy computer hardware and peripherals.
 * Document all troubleshooting activities and resolutions in the ITSM platform.
 * Collaborate with cross-functional teams to address complex technical issues and to complete physical requirements associated with technical projects.
 * Escalate issues that exceed Tier 1 scope according to established procedures.
 * Adhere to service level agreements (SLAs) and security requirements.
 * Participate in team meetings, training, and continuous learning activities.


## Related Videos

- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)