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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CASAC - **Company:** Mental Health Association Inc - **Location:** Binghamton, NY, United States - **Experience:** Experienced - **Salary:** $49,920.0 - $54,080.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic Medical Records - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=9bea7151ad0c8b09 ## About the Role Do you have a valid Driver's License license?, Do you have experience in Working with individuals with substance use disorders?, Do you have a High school diploma or GED?, * Credentialed Alcoholism and Substance Abuse Counselor (CASAC) credential from NYS OASAS; current and active. * Minimum of a high school diploma/GED with three years of relevant experience/knowledge base of mental health and substance recovery. * Obtain the NYS Peer Specialist Certification within the 90-day orientation period. * Valid driver's license and acceptable driving record to drive agency vehicles as indicated. * Maintain confidentiality and professional boundaries while working with clients. * Successfully complete all required background and reference checks. * Complete all state and agency required trainings within the 90-day orientation period; and annually, as required. * Support the mission and vision of MHAST. KNOWLEDGE/ SKILLS/ ABILITIES: * Knowledge of mental health and/or substance use issues facing individuals of all ages. * Support and advocate for individuals in crisis. * Ability to handle crisis situations, traumatic events, or sensitive circumstances. * Knowledge of community resources, services, and systems to assist in recovery/treatment of mental health and/or substance use. * Understanding and sensitivity to support a diverse client population (race, religion, gender identity, sexual orientation, ethnicity, etc.). * Ability to problem solve and use critical thinking skills. * Strong interpersonal and communication skills (verbal, written). * Experience using an Electronic Health Record (HER) and documentation. * Knowledge of Microsoft Office Suite (Excel, Word, Teams, Outlook, etc.). WORKING CONDITIONS: * Short term residential crisis setting, office environment. * Some exposure to cleaners, chemicals is expected. * Physical requirements include walking, bending, standing, climbing stairs, and lifting (light/medium -up to 50 pounds). * May need to work a flexible schedule, depending on staffing needs. ## Description JOB SUMMARY: The Credentialed Alcoholism and Substance Abuse Counselor (CASAC) is a critical member of the multidisciplinary team, specializing in understanding and treating the complexities of addiction. The CASAC works in collaboration as part of a multidisciplinary team through triage, screening, assessment, interventions, discharge planning and follow-up services within 24-48 hours of discharge. The CSC is a 24/7/365 program for individuals in Mental Health/Substance Use Disorder (MH/SUD) crisis situations to access immediate, therapeutic support provided by peers and licensed behavior health professionals; and for access to community resources to support their recovery upon discharge., * ? Assist in the daily operations of the CSC by working as part of a multi-disciplinary team. * ? Provide CASAC support and advocacy to clients of all ages throughout their stay at the CSC, from admission through discharge, including aftercare follow-up: individual advocacy, empowerment, recovery support services, prevention, outreach, engagement, hospital diversion, information and referral, self-help, safety/crisis planning, planning for prevention of setbacks, relaxation, resource brokering, as well as health and wellness coaching. * ? Care Coordinator Duties: Coordinate/refer client/family to community support services, including: mental health, substance use, peer support, medical care, housing, financial, legal, food, clothing. Provide information, resources and referrals related to the individual client's need. Maintain ongoing communications with community partners; medical/social service professionals, criminal justice personnel and community organizations. Arrange transportation and/or teach client how to access community transportation supports. * ? Offer planned programming (activities/groups) with clients that will support their recovery. * ? Meet with clients one on one and in groups; including their family or guardian and support system. * ? Provide therapeutic interventions as part of the interdisciplinary team; psychoeducation, crisis counseling, de-escalation. * ? Provide addiction specific supports under the CASAC scope of practice: SUD and COD screenings, SUD assessments; SUD diagnostic impression, LOC as determined by LOCADTR; treatment planning, case management; crisis intervention, client education, referrals, reporting & recordkeeping, care coordination. * ? Provide support to the client's family and support system throughout their stay. * ? When working with children/adolescents, CASAC support may include parenting skills development, empowering families, coaching, engagement, bridging and transition support, self-advocacy, self-efficacy, community connections, and natural supports related to family support and engagement. * ? Assist clients with accessing resources and community; provide information, resources and referrals. * ? Assist clients with creating recovery goals during their stay and after discharge. * ? Maintain accurate records and complete documentation of client services and progress during stay. * ? Follow OMH and OASAS regulatory requirements and agency policies and procedures. * ? Treat all clients with dignity and respect. * ? Maintain professional boundaries. * ? Demonstrate teamwork among co-workers. * ? Flexibility with work schedule in the case of call-ins or scheduling issues. * ? Attend staff meetings and trainings. 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