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# End User & Desktop Support

- **Company:** Digile Inc.
- **Location:** Bartlett, TN, United States
- **Experience:** Experienced
- **Salary:** $72,800.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Identity and Access Management, System Center Configuration Manager, System Availability, Software Troubleshooting, Microsoft InTune, User Administration
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=374a41040b70df21

## About the Role

Do you have experience in Windows?, * 5+ years of experience in desktop support, endpoint engineering, or end-user computing environments.

 * Minimum 2 years of leadership or team management experience.
 * Strong hands-on expertise with Active Directory, GPOs, and IAM technologies.
 * Experience supporting both modern Windows environments and legacy Windows XP/7 systems.
 * Proficiency with endpoint management tools such as SCCM/MECM and Intune.
 * Strong troubleshooting, communication, and leadership skills.

## Description

Brothers Inc. is seeking an experienced End User & Desktop Engineer to lead desktop support operations, endpoint engineering, and user-facing technology infrastructure across both modern and legacy Windows environments. This role combines team leadership with hands-on technical expertise to ensure secure, reliable, and efficient end-user computing services., * Lead, mentor, and manage the daily operations of desktop support and endpoint engineering teams.

 * Oversee user access management, Group Policies (GPOs), Organizational Units (OUs), and Identity & Access Management (IAM) workflows.
 * Manage deployment, configuration, patching, and security of end-user devices across Windows 11/10 and legacy Windows XP systems.
 * Act as the Tier-3 escalation point for complex desktop and endpoint-related issues.
 * Maintain and secure legacy Windows XP endpoints through network isolation and support migration initiatives to modern platforms.
 * Ensure high availability and performance of end-user systems and support services.
 * Collaborate with IT and security teams to maintain compliance and endpoint security standards.


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