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# Computer Support Specialist

- **Company:** ACCUSTAFF
- **Location:** Menands, NY, United States
- **Experience:** Starter
- **Salary:** $39,520.0
- **Contract:** Temporary contract
- **Skills:** Software Applications, Computer Literacy
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1bafa0138b6bf52d

## About the Role

* Ability to identify and evaluate software, tools and resources to determine potential benefits and uses in the Help Desk function.
 * 1-3 years previous help desk experience.
 * Strong interpersonal skills; ability to work on cross-functional teams.
 * Detail oriented with excellent follow through.
 * Ability to effectively plan and implement other software, tools and resources to assist in the Help Desk function.

## Description

We are currently seeking entry level Computer Support Technicians for several of our clients in downtown Albany. These are long term, indefinite length positions, with full-time hours. Candidates will be responsible for directing in/outbound help desk tickets, resolving basic technical issues over the phone, or through remote terminal access., * Perform basic Computer Support duties; answer phones, analyze user issues and work to resolve system user issues within targeted resolution timeframes

 * Analyze support inquiries to identify potential system or performance issues
 * Provide adhoc project support to various internal teams
 * Work with functional and technical area experts and others as needed to develop a comprehensive knowledge of business processes, system application and development.
 * Establish and maintain a working knowledge of the system's screens, navigation, procedures, and processing requirements.
 * Support users in the implementation and use of the new system including, but not limited to, screens, access, and reports.


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