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# Technology Support Technician

- **Company:** AList, LLC
- **Location:** Kansas City, MO, United States
- **Experience:** Experienced
- **Salary:** $45,760.0 - $49,920.0
- **Contract:** Temporary to permanent
- **Skills:** Desktop Computing, Elearning, Web Applications, Laptops
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9a0e3c7bbd2b8899

## About the Role

Do you have a valid Driver's License license?, Do you have experience in macOS?, Do you have a High school diploma or GED?, * Strong software and hardware troubleshooting skills

 * Experience working with MacBook, iPad, Chromebook, and PC
 * Troubleshoot devices: laptops, desktops, printers, scanners, etc.
 * Deploy and maintain operating systems and software
 * Familiarity with warranty procedures and peripheral devices
 * Excellent communication and organizational skills
 * MUST be able to lift up to 40 lbs
 * Valid driver's license and personal vehicle (mileage reimbursed)
 * Self-motivated and able to educate users effectively, * Knowledge of ITIL and service management tools
 * Experience with large-scale deployments
 * Microsoft Windows certification

SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS: MUST be able to sit, stand, walk, lift, and perform basic physical tasks. MUST be able to lift up to 40lbs. Reasonable accommodations available.

Pay: $22.00 - $24.00 per hour

Education:

 * High school or equivalent (Required)

Experience:

 * IT support: 2 years (Required)

## Description

PURPOSE OF JOB: Serve as the primary Tier I technology support contact for the Department of Technology., * Provide proactive customer service to students and staff

 * Support hardware, software, and web-based tools
 * Train users on district technology resources
 * Troubleshoot devices: laptops, desktops, printers, scanners, etc.
 * Deploy and maintain operating systems and software
 * Conduct inventory and preventative maintenance
 * Assist with employee websites and tech orientation
 * Collaborate with the Digital Learning Team
 * Educate users on tech work order procedures
 * Travel within district to support tech needs
 * Participate in special technology projects


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