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# Quality and Technical Support Specialist

- **Company:** SPR
- **Location:** Rockwall, TX, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=85e3d1fe40e2de79

## About the Role

Do you have experience in Employee relationship building?, Do you have a Bachelor's degree?, * Bachelor's degree in chemical engineering or chemistry

 * The ideal candidate will have deep technical knowledge
 * Ability to interact confidently with operators, engineers, plant managers and purchasing teams.
 * Will work cross functionally to enhance product performance and strengthen customer relationship
 * Provide opportunities for SPR's flexible packaging and agriculture solutions.
 * Positive and energetic individuals that can work well with all levels of an organization; must be able to get along well with others and willing to work long hours when needed
 * Excellent organization skills and attention to detail
 * Excellent communication skills - both written and oral
 * Ability to work effectively in a fast-paced, dynamic environment
 * In depth knowledge of Microsoft Office applications - MS Excel, Access, Word, PowerPoint
 * Experience with industrial packaging equipment is preferred but not required.

## Description

This person will provide technical assistance to customers and the sales team. Support quality control, sales, and R&D departments by providing on-site technical expertise related to customer complaints and approval processes., * Assess packaging equipment set up and performance.

 * Evaluate how SPRs films and bags run on various lines.
 * Troubleshoot and identify opportunities to improve product compatibility and efficiency.
 * Lead root cause investigations for quality control claims.
 * Collaborate on product development and improvement initiatives.


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