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# IT Field Technician

- **Company:** SUPERIOR AUTO GROUP
- **Location:** Fayetteville, AR, United States
- **Salary:** $37,440.0 - $49,920.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Networking Hardware, Network Architecture, Networking Basics
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7be931b718ac53fd

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Windows?, * Previous experience in IT Helpdesk, Field Tech Support, or a related technical role preferred

 * Solid understanding of Windows operating systems, basic networking principles, and standard office hardware
 * Must hold a valid driver's license with a clean driving record - a company vehicle is provided
 * Must successfully pass a background check and pre-employment drug screen
 * Excellent communication skills, a friendly demeanor, and the ability to explain technical concepts clearly to non-technical staff

Physical Demands & Work Environment

 * This role requires frequent travel between multiple local and regional office locations
 * Must be able to safely lift equipment weighing up to 50 lbs., * Field Tech Support: 1 year (Preferred)
 * IT Helpdesk: 1 year (Preferred)

License/Certification:

 * Driver's License (Required)

Ability to Commute:

 * Fayetteville, AR 72703 (Required)

## Description

We are looking for a dedicated and customer-focused IT Field Technician to join our team. In this role, you will be the face of our IT Department - traveling to all of our locations to keep our hardware, software, and network infrastructure running smoothly. If you are a hands-on problem solver who takes pride in delivering excellent service and thrives in a fast-paced, multi-site environment, we want to hear from you!, * Travel to various company locations to provide hands-on IT support for end-users, addressing hardware, software, and basic network connectivity issues

 * Install, configure, and upgrade workstations, printers, and peripheral devices
 * Assist with the physical setup and troubleshooting of network equipment, including routers, switches, and cabling
 * Maintain accurate and up-to-date notes on all service requests, troubleshooting steps, and resolutions within the company's ticketing system
 * Help track IT inventory, deploy new equipment, and process the retirement and recycling of hardware
 * Conduct routine checks and physical maintenance of IT equipment at all sites


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