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# Clinical Applications Analyst- Epic Cupid (Salaried, Full time)

- **Company:** Inc Washington
- **Location:** Fayetteville, AR, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Databases, System Configuration, Monitoring of Systems, Interoperability, Regression Analysis, Software Engineering, Epic Cupid
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=98b3d5af0abe760d

## About the Role

Do you have experience in Vendor relationship building?, Do you have a High school diploma or GED?, * Education: High school diploma or GED, required. Clinical license, preferred.

 * Licensure and Certifications: N/A
 * Experience: Two years of clinical applications experience as an advanced user or support analyst, preferred.

Work Environment: This position will spend 90% of time sitting while performing work in a standard office environment and 10% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This is role is considered a remote position with onsite presence as needed.

## Description

The Clinical Applications Analyst I reports to the Assistant Manager, Clinical Applications. This position is responsible for troubleshooting, maintenance, build, and testing of clinical applications and associated solutions.

Essential Position Responsibilities

 * Partner with business stakeholders, internal information services teams, and vendor partners to implement new technology and system features including troubleshooting and resolving defects and issues
 * Participate in comprehensive regression analysis, integration, and acceptance testing of application functionality to ensure the highest level of quality and reliability possible

 * Assist with the application design and implementation of enterprise-wide clinical systems
 * Participate in customization, database building, testing, and troubleshooting of system functionality
 * Ensure adequate documentation of system configuration and test results
 * Interact and engage with vendor support sites and staff to support job function and maintain and build vital business relationships
 * Partner directly with the application education team to provide updates on system functionality as well as educational opportunities found through troubleshooting system issues
 * Ensure that programs and services meet accrediting standards for the Joint Commission, Quality, Promoting Interoperability, and other accrediting and governance programs
 * Ensure the safeguarding of protected health information
 * Maintain communication through various resources and tools
 * Monitor help desk software for new tickets and update and provide resolution for existing tickets
 * Assist incoming customer calls and initiates new tickets as needed.
 * Prepare and update project lists and timelines
 * Perform proactive system monitoring for performance, response, and patches
 * Actively seek opportunities to improve processes and systems
 * Adhere to all information services policies, procedures and governance processes
 * Participate in incident response and downtime procedures.


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