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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems Coordinator - **Company:** Hovde Properties, LLC - **Location:** Madison, WI, United States - **Experience:** Experienced - **Salary:** $70,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Adobe Acrobat, Adobe Illustrator, Adobe Photoshop, Adobe Creative Cloud, Adobe InDesign, Artificial Intelligence, Business Software, Cyber Security, Document Management Systems, Disaster Recovery, Information Technology Operations, Virtual Private Networks (VPN), Microsoft Office, Network Architecture, Microsoft PowerPoint, Software Deployment, Wi-Fi Technology, Firewalls (Computer Science), Information Technology, Network Support, User Accounts - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=808ffe4c973369c4 ## About the Role Do you have experience in Vendor relationship building?, Do you have a Bachelor's degree?, Competencies: To perform the job successfully, an individual should demonstrate the following. Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals. Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments., skills up to date. Troubleshoots technological problems. Uses technology to increase productivity. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: * Associate or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). * 2-5 years of IT support experience. * Experience working with Microsoft 365 environment required. * Experience in real estate, property management, or construction environments is a plus. * Excellent troubleshooting and customer service skills. Certificates and Licenses: None. Language Ability: Read, analyze, and interpret complex documents, financial reports, and legal documents. Respond to inquiries or complaints from customers, agencies, or members of the business community. Effectively present information and respond to questions from managers, customers, and the public. Reasoning Ability: * Define problems, collect data, establish facts, and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with a variety of abstract and concrete variables. Computer Skills: * Proficiency in using relevant software and technology tools, such as Microsoft Office Suite (Word, Excel, PowerPoint * Proficiency in Adobe Creative Suite applications including InDesign, Photoshop, Illustrator and Acrobat * Experience with web editing and social media platforms ## Description Position Summary: The IT Systems Coordinator is responsible for day-to-day administration, support, and continuous improvement of Hovde Properties' technology infrastructure. This role ensures reliable, secure, and efficient IT operations across all business units, including property management, construction, accounting, and corporate functions. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Information Operation and Support: * Serve as the primary point of contact and advisor for IT-related issues across the Company and translate business needs into actionable IT plans. * Serve as the liaison with the Managed IT Services provider to resolve hardware, software, network, and user access issues. * Support onboarding and offboarding employees, including account setup, system access, and equipment deployment. * Lead coordination of technology initiatives across residential operations, construction, administration, and the family office and present leadership with clear options and recommendations. * Drive standardization of property technology systems across all locations. * Develop deep working knowledge of the key line of business applications and identify opportunities to expand its use across business functions. * Research and pilot AI and automation tools for tenant engagement, workflow optimization, and operational efficiency. * Maintain technology standards and hold departments accountable for using approved solutions. * Participate in leadership and cross-departmental meetings as the technology representative. * Manage vendor relationships and coordinate with Manager IT Services provider. Systems Administration and Maintenance: * Track and maintain licenses for software across the Company. * Administer and maintain core line of business applications. IT Systems Coordinator Created - 06/23/2026 5753600 * Manage user accounts, permissions, and access controls in accordance with Company security policies. * Assist with implementation and optimization of property management, accounting, and construction software platforms. * Coordinate with third-party IT and application providers for escalated issues. Cybersecurity and Compliance: * Support company-wide cybersecurity initiatives and best practices. * Enforce IT policies and procedures, ensuring compliance with internal standards and external best practices. * Assist with regular system backups, disaster recovery planning, and business continuity efforts. * Coordinate with third-party IT providers to review security reports, help identify areas of improvement and assist with coordinating and deploying security initiatives. * Lead training and awareness efforts with employees on IT security. Infrastructure and Network Support: * Coordinate with IT services partners to maintain office network infrastructure, including Wi-Fi, VPN and firewall systems. * Coordinate with vendors and service providers for system upgrades, maintenance, and troubleshooting. * Assist with evaluating and implementing new technologies to improve operational efficiency. Project Coordination: * Support IT-related projects, including system upgrades, software deployments, and process improvements. * Document system configurations, procedures, and troubleshooting guides. * Provide training and guidance to employees on new tools and technologies. * Provide strong project coordination and organizational skills. Technology and Operations Support: * Provide on-site and remote support to corporate office and property locations. * Support property management systems and business software platforms. * Assist with AV setup for meetings and presentations. * Track IT inventory, licenses and equipment lifecycle., Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions. IT Systems Coordinator Created - 06/23/2026 5753600 Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations. Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. 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