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# Senior IT Specialist

- **Company:** USA Payrolls Inc.
- **Location:** Manvel, TX, United States
- **Experience:** Expert
- **Salary:** $85,000.0 - $95,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Outlook, Databases, Database Applications, Filemaker, Network Troubleshooting, Microsoft Office, Networking Cables, Network Connections, QuickBooks (Software), Systems Integration, Computer Equipment
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2839679bb2b44552

## About the Role

Do you have experience in QuickBooks?, We're looking for an experienced Senior IT Support Specialist to deliver advanced, hands-on technical support across our office environment. This role is ideal for someone who thrives in face-to-face troubleshooting, excels in Windows 11 administration, and has deep experience supporting finance and database applications., * 5+ years of professional IT support experience in a fast-paced environment.

 * Deep expertise in Windows 11 troubleshooting, including architecture-level problem solving.
 * Advanced knowledge of Microsoft Outlook, including registry fixes, PST/OST recovery, and mailbox integrations.
 * Hands-on experience with QuickBooks Enterprise and FileMaker environments.
 * Strong proficiency with PC hardware builds, network cabling, switches, and office printers.

## Description

* Advanced Technical Support: Serve as the go-to expert for escalated hardware, software, and network issues directly at employee workstations.
 * Windows 11 & App Management: Install, configure, and optimize Windows 11 systems, Microsoft Outlook profiles, and advanced email configurations.
 * QuickBooks Enterprise Support: Maintain, patch, and troubleshoot QuickBooks Enterprise Solutions, including multi-user file connectivity and server-hosted environments.
 * FileMaker Database Assistance: Manage user access, security permissions, and network connectivity for FileMaker databases.
 * Hardware & Workspace Setup: Deploy desktops, dual monitors, docking stations, and network connections for new hires and office moves.
 * Conference Room Technology: Maintain and troubleshoot video conferencing systems, projectors, smart screens, and audio equipment.
 * Asset Management: Track and audit IT equipment, licenses, spare hardware, and server room inventory.


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