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# IT Support Technician

- **Company:** The Postsecondary Commissioner, Rhode Island Office of
- **Location:** Westerly, RI, United States
- **Salary:** $52,000.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Software Applications, System Configuration, Web Development, Information Sciences, Microsoft Office, System Software, Video Capture, Enterprise Software Applications, Computer Equipment, Information Technology
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c8b839b4b528c3c5

## About the Role

Do you have experience in Writing skills?, Do you have a Associate's degree?, * Must have technical knowledge of computer hardware and be proficient in one or more application packages

 * Must have experience installing and configuring application packages and using Microsoft Office Suite
 * Must possess strong interpersonal skills and be able to communicate effectively verbally and in writing
 * Must be able to interpret and adhere to institutional policies, plans, objectives, rules, regulations, and standards, Graduation from a college of recognized standing with an associate degree or higher including or supplemented by successful completion of course work in computer science, information science or equivalent., * Experience with multiple operating systems from Microsoft and Apple
 * Experience with Microsoft Active Directory
 * Experience working in a higher education setting

## Description

Rhode Island Office of the Postsecondary Commissioner seeks to hire a part-time IT support technician for its Westerly Education Center. The IT support technician will be responsible for performing a variety of complex technical support tasks within the area of specialization directly related to the operation and maintenance of minicomputers, networks, and/or telecommunications systems, as well as other related systems; and to do related work as required. The IT support technician works under the general supervision of a superior with latitude for the exercise of independent judgement; receives detailed instructions on some complex assignments; work is subject to review usually upon completion for proper application of system management techniques.

Essential Duties

 * Implement, maintain and document operating system software and/or applications software as directed by management or project team leaders
 * Develop knowledge of multiple software packages as required
 * Provide technical help with multiple operating systems from Microsoft and Apple
 * Maintain user permissions in Microsoft Active Directory
 * Provide desktop support services for faculty and staff located at Westerly Education Center
 * Ensure functionality of all Westerly Education Center IT equipment including labs, video capture, AV classroom equipment, and access to web-based programs
 * Participate in projects to integrate new technologies including installing, configuring, and testing new hardware and software
 * Function independently or as a member of an information technology team
 * Respond to technical emergencies


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