> Markdown version of [/jobs/ext/738931-director-of-information-technology](https://www.wearedevelopers.com/jobs/ext/738931-director-of-information-technology). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Information Technology - **Company:** K. & M. International, Inc. - **Location:** Independence, OH, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Audit Trail, Microsoft Azure, Business Systems, Cloud Computing, Disaster Recovery, Microsoft Dynamics, Power BI, Microsoft SharePoint, Warehouse Management Systems, Microsoft Power Automate, Information Technology, Microsoft Business Central, Hardware Asset Management, Cloud Migration, Powerapps - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ae83a2e8ce162b92 ## About the Role Do you have experience in Vendor relationship management?, * 8+ years of progressive IT experience, with at least 3 years in a leadership or director-level role * Hands-on experience with Microsoft Dynamics 365 Business Central (or NAV) - this is the company's ERP and the Director must understand it deeply * Proven experience managing EDI systems, ERP upgrades, and cloud migrations * Strong understanding of IT infrastructure - networking, security, disaster recovery, hardware lifecycle * Experience building and leading IT teams in a global, multi-site environment * Excellent project management skills - ability to manage multiple concurrent technology programs with hard deadlines * Experience with vendor and consultant management, including managing external engagements to completion and transitioning to internal ownership, * Experience in consumer products, distribution, or manufacturing industries * Familiarity with WMS (Warehouse Management Systems) and scanner-based warehouse operations * Experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps) * Knowledge of CRM platforms and multi-region deployments * Experience managing offshore/distributed IT teams (India experience a strong plus) * Background in AI governance, Copilot adoption, or digital transformation initiatives * Microsoft certifications (Dynamics 365, Azure, or Security-related) ## Description The Director of IT will inherit a small but committed team and be expected to rapidly scale capabilities, stabilize core systems, and establish IT as a strategic enabler of Wild Republic's global operations across North America, Europe, Australia, and India. This role requires a hands-on leader who can operate at the strategic level while rolling up their sleeves to solve immediate infrastructure and platform challenges., * IT Infrastructure & Operations Leadership * Own and lead all global IT infrastructure, including network, hardware, security, and disaster recovery * Assume full ownership of the IT function from the current consulting engagement (transitioning by 10/1/2026) * Establish and enforce IT service levels, incident management, and escalation protocols * Lead the build-out of a disaster recovery plan and business continuity framework * Drive the laptop lifecycle management policy (36/48/60-month tiers already proposed and awaiting implementation) * Evaluate and implement 24/7 global EDI/IT support coverage, including vetting managed service providers * ERP & Business Systems * Oversee Microsoft Dynamics 365 Business Central as the company's core ERP, including the in-progress BC Cloud upgrade (go-live targeted 9/4-9/7) * Manage the EDI pipeline (Lanham) and ensure on-time processing with zero tolerance for missed SLAs * Support CRM go-live for AU/EU (7/6) and USA (10/1) * Drive scanner/WMS implementation for AU and EU in Q4 * Partner with the Director of Business Intelligence Operations on system governance, process standardization, and reducing dependency on external consulting partners * Team Building & People Leadership * Directly manage the existing IT team (Jon Brannon in NA; Bala and Abilash in India) * Recruit and onboard the 2 approved Systems Support Analyst roles in India * Support the hiring of a BC Functional Consultant to own business process governance and configuration standards * Build a scalable IT org structure that supports a global, multi-region company * Develop career paths, training plans, and performance standards for all IT staff Governance, Security & Compliance * Lead the AI Governance Policy rollout and ensure global compliance * Establish and enforce role-based access controls, audit trails, and data security policies * Own IT vendor management, licensing, and contract negotiations * Ensure compliance with internal controls, separation of duties, and audit requirements Global IT Strategy * Develop a 1-3 year IT roadmap aligned with Wild Republic's global growth (NA, EU, AU, India) * Partner with Operations, Finance, Marketing, and Supply Chain leadership to ensure technology enables business strategy * Drive adoption of Microsoft 365 ecosystem (Teams, SharePoint, Copilot, Power Platform) across all regions * Evaluate and recommend technology investments that reduce manual processes, improve reliability, and support scalability ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Resilient by Design: Building Robust Architectures in High-Stakes Financial Systems](https://www.wearedevelopers.com/videos/2106-resilient-by-design-building-robust-architectures-in-high-stakes-financial-systems) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [How One Developer Built the Back Office for 10 Million Companies](https://www.wearedevelopers.com/videos/100082-how-one-developer-built-the-back-office-for-10-million-companies) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [No Keys for the Robot: GitOps as the Control Plane for Autonomous Agents](https://www.wearedevelopers.com/videos/100095-no-keys-for-the-robot-gitops-as-the-control-plane-for-autonomous-agents) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Should Tech Managers Be Developers First? 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