> Markdown version of [/jobs/ext/739503-it-supervisor-us-open-at-billie-jean-king-national-tennis-center](https://www.wearedevelopers.com/jobs/ext/739503-it-supervisor-us-open-at-billie-jean-king-national-tennis-center). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT SUPERVISOR- US Open at Billie Jean King National Tennis Center - **Company:** Levy Sector - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $41,600.0 - **Contract:** Permanent contract - **Skills:** System Configuration, Desktop Computing, IT Management, Wireless Networks, Tablet Computers, Firewalls (Computer Science), Wireless Technologies, Laptops, Network Server - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=431a6c8c85ddc479 ## About the Role Do you have experience in Wireless networking?, * Proven experience configuring, maintaining and supporting technology systems. * Working knowledge of networking including firewalls, switching, and wireless technology * Effective problem solver with strong attention to detail. * High-energy, self-motivated, action oriented, positive and humble attitude, flexible, hard-working, high level of integrity. * Hospitality industry experience, and experience with Point-of-Sale systems is a plus. ## Description This role will focus primarily on supporting the Point-of-Sale system but may stem to other technology systems as needed. This is an hourly, event-based role, with occasional non-event day support. Ensuring all systems are working properly and efficiently is critical to the success of our overall operations. We are looking for someone who has great attention to detail, knowledge and understanding of the role technology plays in our industry; who is obsessed with solving problems and thrives in a fast-paced environment; who is confident and comfortable speaking with leadership and who desires to learn quickly and grow their career. This position will report to the onsite IT Supervisor and Director of Operations, as well as Regional IT Management. Essential Duties & Responsibilities * Ensure point of sale and other supporting systems are ready for each event * Prioritize and respond to event day support calls * Troubleshoot device connectivity and other issues * Install, move or replace hardware as needed * Assist in the implementation of system installations, upgrades, and maintenance * Communicate issues and resolution progress to relevant location parties as needed * Prioritize issues and escalate as necessary * Document all technical issues with troubleshooting steps and status or resolution * Provide an event recap after each event including issues and status * Maintain inventory counts and status of all POS related technology systems * Troubleshoots problems involving office equipment. * Provide hardware support and troubleshooting for laptops, desktops, printers, and servers. * Support and troubleshoot point of sale hardware including terminals, credit card devices, and tablets * Assist with system installations, maintenance, and upgrades. * Open and track support tickets with POS vendors as needed. * Performs other duties as assigned. ## Related Videos - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)