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# Network Support Specialist

- **Company:** ARN TECHNOLOGIES INC
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $61,776.0 - $74,880.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Microsoft Azure, Backup Devices, Cloud Computing, CompTIA Network+, Dynamic Host Configuration Protocol, Linux, Web Development, Digital Technology, Disaster Recovery, Domain Name System (DNS), Virtual Private Networks (VPN), Network Security, Windows Servers, Network Architecture, Network Monitoring, Routing, Network Administration, Software Engineering, TCP/IP, Virtual Local Area Networks, Virtualization Technology, Software Vulnerability Management, Wide Area Networks, Web Hosting Services, Web Services, Wi-Fi Technology, Network Routers, Reliability of Systems, Firewalls (Computer Science), Information Technology, Network Support
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=933544f710d065cb

## About the Role

* Associate's or Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related field.
 * 2+ years of experience in network administration, network support, or IT infrastructure support.
 * Strong knowledge of TCP/IP, DNS, DHCP, VPNs, VLANs, routing, and switching.
 * Experience with Windows Server, Linux, and cloud platforms such as AWS or Azure.
 * Familiarity with firewalls, network monitoring tools, and cybersecurity best practices.
 * Excellent troubleshooting and analytical skills.
 * Strong communication and customer service abilities.
 * Certifications such as CompTIA Network+, CCNA, or equivalent are preferred.

Preferred Skills:

 * Experience supporting cloud-hosted applications and web services.
 * Knowledge of virtualization technologies and backup solutions.
 * Understanding of network security frameworks and compliance requirements.
 * Ability to manage multiple projects and priorities in a fast-paced environment.

## Description

ARN TECH is looking for a knowledgeable and proactive Network Support Specialist to support and maintain the network infrastructure that powers our software development, web development, cloud hosting, e-commerce, and digital technology services. The ideal candidate will be responsible for ensuring network reliability, security, and performance while providing technical support to internal teams and clients., * Monitor, maintain, and troubleshoot LAN, WAN, VPN, Wi-Fi, and cloud-based network environments.

 * Configure and support routers, switches, firewalls, and network security appliances.
 * Diagnose and resolve connectivity, DNS, DHCP, routing, and performance issues.
 * Support web hosting platforms, cloud infrastructure, and server connectivity.
 * Implement network security policies and assist with vulnerability management.
 * Monitor system logs and network performance to identify and prevent issues.
 * Assist with disaster recovery planning, backups, and business continuity procedures.
 * Collaborate with software developers, system administrators, and project teams to support client solutions.
 * Provide technical assistance and troubleshooting support to employees and customers.
 * Maintain network documentation, asset inventories, and support records.
 * Recommend infrastructure improvements to enhance reliability and scalability.


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