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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Executive IT Support Lead - **Company:** AVI Foodsystems Inc - **Location:** Sharon, PA, United States - **Experience:** Expert - **Salary:** $75,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Apple IOS, Business Systems, Virtual Private Networks (VPN), Home Networking, Microsoft InTune, Information Technology, Casper Suite - **Published:** June 29, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4fb0b0e4d54206a6 ## About the Role Do you have experience in Computer science?, * Experience: 7+ years in IT support, with at least 3 years specifically supporting C-Suite or high-net-worth individuals in a corporate or family-office environment. * Technical Mastery: Expert-level knowledge of Microsoft 365, iOS/Android ecosystems, MDM solutions (Intune/Jamf), and advanced home networking (Mesh, Ubiquiti, etc.). * Communication: Exceptional verbal and written communication skills. Ability to remain calm, professional, and empathetic during stressful technical failures. * Education: Bachelor's degree in IT, Computer Science, or equivalent professional experience. Core Competencies for the Family-Owned Environment * Discretion & Trust: Absolute commitment to confidentiality; ability to handle sensitive family and business data with total integrity. * Predictive Service: The ability to anticipate technical needs (e.g., preparing a travel kit with international adapters and hotspots before an executive asks). * Professional Presence: Polished demeanor suitable for boardrooms and private residences. * Adaptability: Willingness to support "gray area" tech-where personal devices and business systems intersect-to ensure the principal's total productivity. ## Description The Executive IT Support Lead provides dedicated, "concierge-style" technical support to the organization's C-Suite and family owners. This role acts as a bridge between high-level business objectives and technical execution. The ideal candidate is a proactive problem-solver who maintains extreme discretion, excels under high-pressure scenarios, and can translate complex technical concepts into clear, actionable advice for non-technical leadership. The salary range for this position is $75,000 to $90,000., * White-Glove Support: Provide 24/7 (on-call) priority response for all hardware (Mac/PC/Mobile), software, and connectivity issues for the executive team. * Proactive System Health: Conduct "morning-readiness" checks on executive offices, boardroom AV systems, and personal devices to ensure zero-latency starts to the business day. * Remote & Residential Support: Manage and secure home office environments, ensuring enterprise-grade connectivity and security for family principals outside the corporate office. * Security Stewardship: Implement and manage advanced security protocols (MFA, encrypted messaging, VPNs) specifically for high-target individuals. Conduct periodic "digital footprint" audits for executives. * Technical Onboarding/Offboarding: Manage the bespoke setup of technology for new executive hires, ensuring a seamless transition with zero downtime. * Vendor Liaison: Manage relationships with premium service providers (ISP, mobile carriers, specialized hardware) to ensure priority service levels. ## Related Videos - [Lessons from Steve Jobs - Learnings from the Past for the Future](https://www.wearedevelopers.com/videos/1021-lessons-from-steve-jobs-learnings-from-the-past-for-the-future) - [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained) - [Cryptographic agility for a post-quantum future: Falcon signatures in TypeScript](https://www.wearedevelopers.com/videos/100090-cryptographic-agility-for-a-post-quantum-future-falcon-signatures-in-typescript) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Harnessing Apple Intelligence: Live Coding with Swift for iOS](https://www.wearedevelopers.com/videos/1515-harnessing-apple-intelligence-live-coding-with-swift-for-ios) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Women in Tech: Navigating Career Transitions and Breaking Barriers](https://www.wearedevelopers.com/magazine/491-women-in-tech-navigating-career-transitions-and-breaking-barriers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)