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# IT Project Manager

- **Company:** Lucid Support Services Ltd
- **Location:** London, UK (Remote available)
- **Contract:** Temporary to permanent
- **Skills:** Customer Data Management, Data Centers, RAID, Systems Integration, Wide Area Networks, Information Technology
- **Published:** June 5, 2026
- **Apply:** https://www.careerjet.co.uk/jobad/gb0f8d156e27d7610272661592cf761e28

## About the Role

* Proven experience delivering IT projects within retail or similar fast-paced environments
 * Strong background in EPOS systems, infrastructure upgrades, and large-scale technology rollouts
 * Demonstrated experience managing data centre migrations and network transformation initiatives
 * Solid understanding of CRM systems, including loyalty and customer engagement platforms
 * Excellent stakeholder management and communication skills
 * Strong organisational skills with the ability to manage multiple workstreams simultaneously

## Description

We are seeking an experienced IT Project Manager to join our team on a 6-month contract. This role will focus on delivering a range of technology-driven initiatives across retail systems, IT infrastructure, and customer platforms. You will play a key role in coordinating deployments, driving transformation projects, and ensuring successful delivery across multiple workstreams., * Manage end-to-end delivery of EPOS deployments, including self-checkout systems, point-of-sale solutions, and payment terminals, covering both hardware installation and software integration

 * Lead infrastructure improvement projects, including network enhancements (SD-WAN, firewall, and switching upgrades)
 * Oversee data centre transition activities, ensuring seamless migration of systems, applications, and hardware
 * Support the development and optimisation of CRM platforms, including loyalty initiatives, targeted campaigns, and effective customer data management
 * Produce and maintain project governance artefacts such as delivery plans, timelines, RAID logs, and status updates
 * Engage with stakeholders across all levels of the business, providing regular progress updates and ensuring clear communication throughout the project lifecycle
 * Gather and define business requirements, translating them into structured project plans with clear objectives and deliverables
 * Coordinate internal teams, third-party suppliers, and external vendors to ensure effective collaboration and alignment to project goals
 * Monitor project performance, proactively identifying risks and issues, and implementing mitigation actions to maintain progress and delivery timelines


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