> Markdown version of [/jobs/ext/74722-junior-it-techniker-it-support](https://www.wearedevelopers.com/jobs/ext/74722-junior-it-techniker-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Junior IT Techniker IT Support

- **Company:** wu personal GmbH
- **Location:** Düsseldorf, Germany
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple IOS, Issue Tracking Systems, Servicenow
- **Published:** May 20, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=c213d016c31c05c4

## About the Role

* Gute IT- und Hardwarekenntnisse, Allrounder im Workplace-Umfeld (insb. HP, Lenovo, Drucker)
 * Erste Kenntnisse in Apple iOS (iPhone/iPad)
 * Erste Kenntnisse Windows 10 / Windows 11
 * Erfahrung im Großkunden-/Enterprise-Umfeld und im Arbeiten mit Incident-Ticketsystemen (ITSM), idealerweise ServiceNow
 * Gute Deutschkenntnisse in Wort und Schrift (mindestens C1-Niveau)
 * Körperlich belastbar: in der Lage, mehr als 5 kg zu tragen
 * Bereitschaft, in einem 3 Schichtsystem zu arbeiten
 * Führerschein Klasse B, Schaltwagen erforderlich

## Description

* Anwender-Support vor Ort sowie remote bei Fragen und Störungen rund um iPhone/iPad, Mobile Devices, Scanner und IT-Workplace-Hardware
 * Durchführung von IMAC-D- und Break-&-Fix-Tätigkeiten im Workplace- sowie Factory/Shopfloor-Umfeld
 * Installation/Betankung, Rollout, Lieferung und Aufbau von PCs/Notebooks, Monitoren, Druckern und Kleinperipherie
 * Ticketbearbeitung und Dokumentation im ITSM-Tool (idealerweise ServiceNow), * Tarifgebundener Vertrag (GVP)
 * Festes Monatsgehalt inklusive übertarifliche Bezahlung
 * Projektzulage ab dem ersten Einsatztag
 * Urlaubs- und Weihnachtsgeld nach GVP
 * Vergütung nach Equal-Pay-Modell
 * Mitarbeiterempfehlungsprogramm
 * Langfristige Kundeneinsätze
 * Hohe Übernahmequote beim Kunden


## Related Videos

- [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Xcode development redefAIned](https://www.wearedevelopers.com/videos/100195-xcode-development-redefained)
- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [Where to Find German Tech Jobs](https://www.wearedevelopers.com/magazine/366-where-to-find-german-tech-jobs)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany)