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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Workplace Support Engineer - **Company:** Qover - **Location:** Brussel, Belgium - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Private Networks, Microsoft Windows, BitLocker Drive Encryption, Identity and Access Management, Virtual Private Networks (VPN), Key Management, Network Troubleshooting, Network Administration, Data Logging, Usage Tracking, Gsuite - **Published:** June 17, 2026 - **Apply:** https://www.careerjet.be/jobad/be46bf3ce1d76f4900a3b740ed5f4ea76d ## About the Role * 1-3 years of experience in a similar IT support or engineering role, ideally within a fast-paced structure. * Bachelor's degree in IT, or equivalent practical experience. * Hands-on knowledge of user access policies (IAM), antivirus solutions, PC/Mac support, network troubleshooting, and Google Workspace administration. * Excellent command of English (additional languages are a huge plus!). * A strong team-player mindset. Your Attitude * You genuinely enjoy handling a wide variety of IT topics and love learning new skills on the fly. * You thrive in a fast-paced, evolving startup environment. * You are a natural problem-solver and a "people person" who genuinely enjoys helping others. * You are an adaptable multitasker-the ultimate IT resource for our Brussels hub.An * You show an approachable, positive attitude and humour -we take our work seriously, but not ourselves! ## Description Qover is seeking an all-round IT Workplace Engineer -a real "Swiss Army knife" who can dive into various areas of our internal IT. We are looking for someone smart, driven, hands-on, and a natural problem-solver who is excited to grow alongside the role. In this position, you will take ownership of the internal IT environment for your 150+ colleagues in our Brussels office. Beyond daily support, you will actively participate in key projects involving network management, hardware lifecycles, access control, and upgrading our security policies. Note: Physical presence in our Brussels office is required for this role. Your tasks and responsibilities We have a lot of exciting challenges to tackle! While this is a comprehensive to-do list, we don't expect everything to be solved on day one. Your core responsibilities will include: * Hardware & Asset Management: Define, procurement, and setup of office IT equipment (screens, keyboards, docking stations, video conferencing solutions, etc.). * Inventory & Tooling: Build a comprehensive inventory of all active equipment per user/team, and select/implement an asset management tool for long-term tracking. * Lifecycle Reviews: Audit current hardware to determine necessary upgrades or replacements (including Windows laptops and MacBooks). * Endpoint Security: Own our business antivirus solution and device encryption (BitLocker/FileVault). Define and enforce policies to ensure optimal security and ensure secure recovery key management. * Identity & Access Management (IAM): Manage all user access, map out software usage across Qover, rationalize tools, and implement secure group profiles/logging. Partner with our Security team to roll out 2FA where needed. * Lifecycle Operations: Standardize and optimize our IT onboarding and offboarding processes. * Google Workspace Administration: Clean up, improve, and own our Google Workspace (Drive, Groups, users) and collaborate with the Security team to optimize email encryption and security features. * Security Awareness: Co-create and deliver basic IT security training sessions for the wider company. * Network & Infrastructure: Manage user access control, investigate secure private network options with WeWork, and deploy our VPN solution to support our flexible "Work From Anywhere" policy without losing our agile startup culture. * Daily Support: Proactively troubleshoot and resolve daily IT issues (hardware, software, meeting room setups) and look for ways to continuously improve our setup. * Compliance Support: Help the team address IT access and support questions during vendor approval processes, and support our ongoing ISO 27001 certification efforts. ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [This Machine Ends Data Breaches](https://www.wearedevelopers.com/videos/574-this-machine-ends-data-breaches) - [Pragmatic Blockchain Design Patterns: Integrating Blockchain into Business Processes](https://www.wearedevelopers.com/videos/1579-pragmatic-blockchain-design-patterns-integrating-blockchain-into-business-processes) - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [Build Delightful Mobile Experiences with Kotlin, Realm, and Atlas Device Sync](https://www.wearedevelopers.com/videos/694-build-delightful-mobile-experiences-with-kotlin-realm-and-atlas-device-sync) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)