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# Data Analyst and IT Support Coordinator

- **Company:** Portable Space Ltd
- **Location:** Bacton, UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Data Visualization, Issue Tracking Systems, Information Technology Operations, Remote Desktop Services, Power BI, Software Troubleshooting, Information Technology
- **Published:** May 14, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=1b15f934d51e3495

## About the Role

Do you have experience in Software troubleshooting?, * Power BI: Power BI certification is desirable, demonstrable Power BI experience is essential.

 * Adaptability: The ability to navigate a fast-paced and ever-changing environment with ease.
 * Strong Communicator: Excellent interpersonal skills, with the ability to build and maintain relationships at all levels.
 * Confident and Vibrant Attitude: Eager to learn and grow, maintaining a positive and optimistic outlook.
 * Transformative Approach: Eagerness to learn and grow within the role, with a focus on building in-house IT capabilities.
 * Analytical: Analytical mindset with the ability to translate data into actionable insights.
 * First line IT support: Familiarity with common IT support systems (e.g., ticketing systems, remote desktop tools). Knowledge of networking, hardware, and software troubleshooting.

Role Requirements:

 * Proven experience in providing IT support in a business environment.
 * Strong experience using Power BI for data analysis and reporting.
 * Experience working with external IT providers and a clear understanding of IT infrastructure, systems, and support.
 * Proficiency in Power BI, Excel, and other data visualization tools.
 * Familiarity with common IT support systems (e.g. remote desktop tools).
 * Knowledge of networking, hardware, and software troubleshooting.

## Description

* Impactful Role: Play a vital role in driving the business forward, with the opportunity to directly influence our success.
 * Customer-Centric Culture: Join a team that goes above and beyond to exceed customer expectations.

Your Role: We are seeking a dynamic and proactive Business Analyst / IT Support Specialist to provide critical first-line IT support and act as a liaison for our external IT provider, with the goal of reducing dependency on external support over time.

The role also includes data collection, preparation, and analysis using Power BI to support the Senior Leadership Team in making informed decisions. The ideal candidate will have the technical skills to support IT operations and the analytical capability to turn data into actionable insights.


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