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# ICT Technician

- **Company:** THE RECRUITMENT Co.
- **Location:** Coleraine, UK
- **Salary:** £33,030.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Desktop Optimization Pack, Windows Servers, Network Architecture, Software Asset Management, Web Applications, Computer Equipment, Information Technology
- **Published:** May 15, 2026
- **Apply:** https://www.careerjet.co.uk/jobad/gb466721581e09b1f85b14cd9ea2a1fdba

## About the Role

Applicants must meet one of the following:

 * A degree (or equivalent qualification) in an ICT-related discipline plus at least 1 year's relevant experience

OR

 * An HND (or equivalent) in ICT plus at least 2 years' relevant experience

OR

 * At least 4 years' experience supporting and installing network-based computer equipment

Additionally, you must have:

 * Experience supporting PCs, printers, and network infrastructure (including switches)
 * Working knowledge of Microsoft desktop applications and Windows Server environments
 * Experience using Help Desk/Service Management systems
 * Familiarity with intranet or web-based systems
 * A full driving licence or access to suitable transport (essential for site visits; reasonable adjustments apply)
 * Willingness to participate in an on-call rota

## Description

We are recruiting an experienced ICT Technician to join a busy IT Department in Knockbracken. This role offers a varied workload across multiple sites and is ideal for a proactive IT professional with strong technical skills and a passion for troubleshooting, system improvement, and customer support.
About the Role
You will play a key part in supporting, maintaining, and enhancing a range of IT systems. Working closely with senior IT staff, you will deliver high-quality technical support, resolve complex issues, and contribute to ongoing improvements across the organisation's ICT infrastructure., IT Support & Fault Resolution

 * Provide end-user support, including diagnosing and resolving complex technical issues
 * Manage incidents through the Help Desk system, liaising with third-party suppliers where required
 * Support the delivery of the organisation's IT strategy in collaboration with senior colleagues
 * Maintain accurate hardware and software inventory records

Hardware, Software & Systems Support

 * Install, configure, test, and maintain IT equipment and applications
 * Support third-party software systems and contribute to the rollout of new services
 * Carry out site visits for maintenance, repairs, and IT assessments
 * Participate in security-related duties, including backup processes in line with policy

Web & Intranet

 * Assist with the development, maintenance, and improvement of intranet and website platforms

Teamwork & Continuous Improvement

 * Contribute to team meetings and ICT projects
 * Identify and implement improvements to processes and procedures
 * Monitor and manage IT stock levels
 * Take part in the on-call rota as required


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