> Markdown version of [/jobs/ext/75360-it-printer-technician](https://www.wearedevelopers.com/jobs/ext/75360-it-printer-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT/Printer Technician - **Company:** Arc - **Location:** Greater Manchester, UK (Remote available) - **Experience:** Experienced - **Salary:** £30,000.0 - £33,750.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Dynamic Host Configuration Protocol, Network Architecture, Remote Desktop Services, SystmOne, Firewalls (Computer Science) - **Published:** May 15, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=0dda2e60a253c6a3 ## About the Role Do you have a valid Driving License license?, Do you have experience in Windows?, * The successful candidate will be comfortable working as part of a team and on their own using their own initiative * Three year's equivalent work experience, ideally within Primary Care and specifically GP surgeries. * Be able to remain calm under pressure * Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes * Have strong interpersonal skills enabling good verbal and written communication * Strong organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously * Be flexible in their approach to travel and projects undertaken * Be driven to learn new tech and self-improve Technical Skills Essential * A full UK driving licence * Experience with Emisweb and SystmOne * Microsoft Windows * Strong working knowledge of Windows Server Environments * DNS and DHCP * Continuous improvement work * Desktop OS, Windows 7/8/10/11 * Remote Desktop Services experience such as VDI * Good understanding of network infrastructure * Design and implementation of server infrastructure + upgrade experience * Microsoft 365 * Microsoft Azure * Familiarity with Firewalls, configuration and installation. Desirable * The ideal candidate will have worked within a CSU, HIS or Trust. * Familiarity with RMM, ideally Datto. * Knowledge of cyber security solutions and services * Familiarity with firewalls * Appreciation for data protection and privacy * Deep understanding of ITIL processes, particularly Request Fulfilment, Incident Management and Change Management * In depth knowledge and experience of printer hardware and MS-Windows Print Drivers ## Description We are looking to appoint an enthusiastic, commercially aware IT/Printer Technician to join our friendly and dynamic support team providing on site and remote IT Support to our customer base., * Providing technical support across our customer base via onsite, phone or email. * Record and update all incidents and problems thoroughly through the company's ITSM system * Take ownership of all support tickets whilst adhering to first response and fix SLAs as part of the support procedure * Communicate effectively to ensure swift resolution at both technical and end user level * Maintain elevated levels of customer service for all support queries. * Maintain accurate resolution documentation in our knowledge base repositories * Liaise with 3rd party solution providers and develop excellent working relationships * Proactively involved in the planning and delivery of projects, remaining adaptable to the needs of the project. * Attend customer sites and completing repairs/new installations of printers/MFD's ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)