> Markdown version of [/jobs/ext/75572-it-systems-engineer](https://www.wearedevelopers.com/jobs/ext/75572-it-systems-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Systems Engineer - **Company:** Buy Whole Foods Online Ltd - **Location:** Minster on Sea, UK - **Salary:** £36,982.0 - £38,022.0 - **Contract:** Permanent contract - **Skills:** Testing (Software), Active Directory, Artificial Intelligence, Linux, Virtual Private Networks (VPN), Network Security, Linux Servers, Windows Servers, Print Servers, PCI Data Security Standards, Software Licensing, Firewalls (Computer Science), Magento, Information Technology, Palo Alto Networks, Gsuite, Firewall Services Module, Network Server, User Administration - **Published:** May 17, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=e4688108924df7cd ## About the Role Do you have a valid Driving License license?, Do you have experience in VPN?, * Proven IT experience: Demonstrable experience in a broad IT support or engineering role. * Core technical skills: Confident with Active Directory, Group Policy and Windows server administration; comfortable with networking and firewall fundamentals; strong PC and peripheral troubleshooting. * Effective Communication: Clear, professional written and verbal communication, including the ability to explain technical issues to non-technical colleagues. * Composure Under Pressure: Methodical and accurate when working in a busy environment. * Reliability: Punctuality, consistent attendance and the ability to document your own work. * Tech-Forward Mindset: A willingness to learn and use AI-assisted systems. * Working Schedule: 08:00-16:00, Monday to Friday, on site. Some flexibility for occasional planned maintenance outside core hours by arrangement. * Driving Licence: Required, for travel between Ramsgate and Whitfield sites. Desirable: Linnworks, Magento or similar e-commerce/OMS experience; Palo Alto, Linux, Intercom, Miradore or DUO experience; awareness of PCI compliance. ## Description We are looking for an experienced IT Systems Engineer to join our small IT team. This is a hands-on, broad role covering hardware, servers, e-commerce platforms and end-user support. You'll be the go-to person for keeping our systems running across the business. The role is based at our Ramsgate site, with travel to a new Whitfield site (opening soon) which will also fall within the role's coverage. This is a permanent position replacing a long-standing member of the team, with a thorough handover provided., * End-user and hardware support: In-person and remote technical support; PC, printer, phone and barcode scanner setup, configuration and maintenance; purchasing consumables and spare parts. * Servers, network and security: Active Directory and Group Policy management; GlobalProtect VPN; Palo Alto firewall configuration; print server; some Linux server work; supporting PCI compliance. * E-commerce and order management platforms: Configuration, user and permission management, integration and feed maintenance, bug testing and documentation, and procedure design across Linnworks, Magento, Intercom and related systems. * Software, licensing and user management: Managing users and permissions across Google Workspace, Microsoft, Slack, DUO, Miradore and similar platforms; software licensing; training colleagues on systems. * Continuous improvement: Evaluating process improvements and automation, including AI-assisted tooling. * Multi-site coverage: Supporting both our Ramsgate site and our new Whitfield site (opening soon). ## Related Videos - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Discover the open source trio you didn’t expect: .NET and PostgreSQL on Linux](https://www.wearedevelopers.com/videos/2042-discover-the-open-source-trio-you-didn-t-expect-net-and-postgresql-on-linux) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)