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# SEND Business Support Officer

- **Company:** Opus People Solutions Ltd
- **Location:** Shrewsbury, UK (Remote available)
- **Salary:** £28,018.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Outlook, Databases, Microsoft SharePoint, Office365, Information Technology
- **Published:** May 16, 2026
- **Apply:** https://find.jobs/jobs-near-me/send-business-support-officer-shrewsbury-shropshire/2771107557-2/

## About the Role

* Previous experience of administrative work in a busy environment.
 * IT literate and confident in using MS365 Applications, including Teams, Outlook and Sharepoint.
 * Previous experience in a local authority and experience using Synergy CRM system is advantageous.
 * Highly organised with excellent attention to detail.
 * Able to work independently and prioritise workload effectively.
 * Strong communication and interpersonal skills.
 * Confident using IT systems and databases.
 * A team player with a flexible and positive approach.
 * Experience of working within SEND or a local authority setting is desirable but not essential.

## Description

The EHCP Team is responsible for delivering the statutory duties relating to special educational needs and/or disability for children and young people aged 0-25 in Shropshire.

Are you organised, able to prioritise and manage a busy workload? We are looking for positive and motivated Business Support Officers to join the Business Support section of the EHCP Team.

This role will be providing high-quality administrative support to the EHCP Team and will involve:

 * Supporting the team to issue plans and meet statutory timescales in relation to amended EHCPs and annual reviews.
 * Liaising with parents, settings and professionals to issue plans and follow up with reminders.
 * Deliver high-quality and consistent customer service, addressing their questions, needs, concerns, and feedback in a prompt and courteous manner.
 * Ensuring records are keep up to date and accurate.


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