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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # System Engineer - Retail IT Operations - **Company:** Circle - **Location:** Bruxelles Auderghem, Belgium - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Distributed Systems, Payment Systems, Information Technology Operations, Windows PowerShell, Wi-Fi Technology, Scripting, Information Technology - **Published:** June 12, 2026 - **Apply:** https://be.indeed.com/viewjob?jk=653d5395ba5ff367 ## About the Role Do you have experience in Scripting?, * IT Diploma or Degree. * 3-5 years' experience in IT operations, service desk, field service, or retail IT. * Hands-on support experience in multi-site or distributed environments. * Knowledge of POS, Back Office, Forecourt, and Payment systems. * Background in convenience - IT retail or fuel is highly beneficial. * Experience with TSG and Dover solutions are an advantage. * Experience with Eurodata solutions is an advantage. * Strong troubleshooting skills and understanding of IT infrastructure. * Familiarity with ITSM tools and ITIL processes. * Excellent communication and stakeholder-management abilities. * Ability to coordinate work across multiple sites and vendors. * Experience with managing external partners and key vendors is beneficial * Scripting skills (e.g., PowerShell) are a plus. * Strong documentation, organization, and time-management skills. * Fluent in English and the local country language. * Proactive, solutions-focused, and committed to delivering great service. ## Description Are you an IT professional who loves solving problems, improving systems, and keeping critical technology running flawlessly? Do you want a role where your work directly impacts thousands of customers every day? Do you want a role that works with modern retail technology, supports exciting projects, collaborates across borders, and helps shape the future of our retail ecosystem. Join our Retail IT Operations team and play a key role in delivering secure, stable, and efficient operations across Circle K's European retail estate. This is a hands-on, high-visibility role where you'll be at the heart of the technology that powers our stores, fuel operations, and customer-facing systems. Your work directly impacts real customers and frontline store operations every day. No two days are the same and it's a mix of engineering, problem-solving, and projects. You'll collaborate with talented teams across Europe and within a global organization. You'll help drive transformation in a fast-moving, innovation-focused industry. If you're proactive, curious, technically strong, and thrive in a fast-moving environment - we'd love to meet you., * Serve as a Tier 2 technical expert, supporting L1 and L3 teams, partners, vendors, local business and stores. * Support POS, Back Office, Forecourt, and Payment technologies. * Configure, maintain, and support devices and applications across the retail estate. * Support store lifecycle activities and business initiatives - new site openings, migrations, and closures. * Manage software rollouts, patching, and security updates across the estate. * Resolve incidents, problems and support changes, collaborating with L1, L3 SMEs and support teams where required. * Monitor and resolve system alerts to ensure uptime and stability. * Support communication services including WAN, LAN, and Wi-Fi technologies. * Work closely with key vendors to ensure service quality and SLA performance. * Contribute to continuous improvement in the operations area. * Maintain accurate documentation and help embed best practices across teams. * Deliver training, knowledge-sharing, and support project initiatives. * Contribute to operational excellence, helping reduce recurring issues and improve system stability. ## Related Videos - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [JavaScript? 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