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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # AI Adoption Lead - **Company:** PwC - **Location:** Brussel, Belgium - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Artificial Intelligence, Amazon Web Services, Computer Programming, Microsoft Dynamics, Microsoft Software, Azure Machine Learning, Office365, Large Language Models, Multi-Agent Systems, Generative AI - **Published:** June 7, 2026 - **Apply:** https://be.indeed.com/viewjob?jk=745ed9c6dff82972 ## About the Role Do you have experience in Microsoft Access?, Do you have a Master's degree?, * Five to eight years of relevant professional experience, including a clear track record in technology adoption and change management. * You have led at least one organisation through an AI or digital transformation, ideally from start to finish. * Practical experience with Microsoft 365 Copilot adoption, or with adoption of comparable enterprise tools. * A structured approach to change management for example Prosci or ADKAR, or an equivalent you can explain and apply. * Experience working directly with clients and senior stakeholders, including at executive level. * Comfortable defining adoption metrics and working with usage data to steer a programme. * A consulting or advisory background, or comparable experience delivering in a client-facing or project environment. What makes you effective * You communicate clearly and adapt your message to the audience, from end users to executives. * You take initiative and ownership, and you move things forward without waiting to be asked. * You are comfortable with ambiguity and early-stage work, where the path is not yet defined. * You build trust quickly and bring people with you, rather than relying on authority. Languages * Dutch and English: required , spoken and written, to a professional standard. * French: a strong advantage, given our client base. Nice to have * Relevant Microsoft certifications, and a change management certification such as Prosci . * Experience across both public and private sector clients. * Familiarity with the wider Microsoft 365 and Power Platform landscape., Accepting Feedback, Accepting Feedback, Active Listening, Agent Orchestration, AI-Powered Contact Center Solutions, Analytical Thinking, AWS Bedrock, Azure AI Services, Coaching and Feedback, Communication, Context Engineering, Conversational Programming, Creativity, Data Science, Embracing Change, Emotional Regulation, Empathy, Generative AI, Google Vertex AI, Inclusion, Intellectual Curiosity, LangChain, LangGraph, Learning Agility, LLM APIs {+ 17 more} ## Description PwC Belgium's Microsoft Practice, part of our Advisory division, helps organisations across the public and private sectors put Microsoft technology to work from Microsoft 365 and Dynamics 365 to the Power Platform and assistants such as Microsoft 365 Copilot. We have delivered adoption programmes for clients ranging from federal public services to large enterprises, and demand for this work continues to grow. As that demand grows, we are looking for an AI Adoption Lead to own the way our clients move from rolling out Microsoft 365 Copilot and Copilot Studio to using it well. This is a delivery role with a meaningful client-facing dimension, reporting into the Microsoft Practice leadership. In short: you make sure that once the technology is in place, people genuinely change how they work and the organisation sees the benefit. What you will do * Lead adoption programmes for clients deploying Microsoft 365 Copilot, from planning through to measurable take-up. * Design and run change management approaches ; communication, training, champion networks and follow-up . T ailored to each organisation. * Build and coach champion communities and deliver workshops and enablement sessions for end users and their managers. * Define adoption metrics and track them, using usage data to show progress and to adjust the approach where it is not working. * Translate adoption results into business terms, so that sponsors and leadership can see the return on their investment. * Advise clients on responsible use, including data protection, governance and the obligations that come with the EU AI Act. * Work alongside our technical specialists, keeping the focus on people and ways of working rather than configuration. * Support proposals and pre-sales on a limited basis , shaping adoption approaches, contributing to bids and scoping new work. This role does not carry account management responsibility. * Mentor more junior colleagues and contribute to the methods and materials the practice reuses across engagements. ## Related Videos - [Inside the AI Revolution: How Microsoft is Empowering the World to Achieve More](https://www.wearedevelopers.com/videos/869-inside-the-ai-revolution-how-microsoft-is-empowering-the-world-to-achieve-more) - [Your imaginations is (no longer) the limit: how Generative AI empowers people to be creative](https://www.wearedevelopers.com/videos/741-your-imaginations-is-no-longer-the-limit-how-generative-ai-empowers-people-to-be-creative) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [The AI-Fluent Team: A Playbook for Driving Enterprise AI Transformation](https://www.wearedevelopers.com/videos/100068-the-ai-fluent-team-a-playbook-for-driving-enterprise-ai-transformation) - [The shadows that follow the AI generative models](https://www.wearedevelopers.com/videos/624-the-shadows-that-follow-the-ai-generative-models) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [MLOps And AI Driven Development](https://www.wearedevelopers.com/magazine/82-mlops-and-ai-driven-development) - [What is Agentic Programming and Why Should Developers Care?](https://www.wearedevelopers.com/magazine/625-what-is-agentic-programming-and-why-should-developers-care) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere)