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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # VIBES is looking for a Customer Success / Solution Engineer based in Korea! - **Company:** Vibes Technology BV - **Location:** Delft, Netherlands - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Python (Programming Language), MATLAB, Software Systems, Systems Integration - **Published:** June 26, 2026 - **Apply:** https://nl.indeed.com/viewjob?jk=e976167294a53ab7 ## About the Role Do you have experience in Python?, Do you have a Master's degree?, * Master's degree in Engineering (e.g. mechanical engineering) or physics, preferably with specialization in CAE Simulation; * You are a mid-level to senior professional with at least 5+ years of experience in customer-facing roles such as customer success, technical consulting, or pre-sales. * Strong English and Korean language skills are a MUST. * You are either based in Korea and willing to spend the first 2-3 months in Europe for onboarding and team integration, or currently based in Europe and willing to relocate to Korea on short notice (within 3-6 months). * You have strong soft skills and excel at building relationships and trust with customers. You are proactive, persistent, and comfortable working in travel-heavy, international environments. * You are flexible with working hours and able to align with international collaboration (10:00-19:00 local time at least 4 days per week). * You are willing to travel regularly, including multiple trips to Europe per year, and spend significant time at our customer's research centre in Namyang. * It's a big plus if you already have experience with living abroad for a while. * Experience with software integration, customer support, or technical consulting is an advantage. Experience with Python or MATLAB is beneficial. ## Description As a Customer Success / Solution Engineer, you are the link between our customers and our software solutions. You help customers successfully adopt and integrate VIBES solutions into their workflows and ensure they realize maximum value. The role combines customer success, onboarding, training, pre-sales support and relationship building in new and existing industries. You onboard, guide and continuously train customers in using the software, clarify workflows, and support adoption challenges. You explain technical concepts in a simple and accessible way, including for non-technical stakeholders and primarily in Korean. A key part of your role is building and maintaining strong customer relationships. You actively contribute to expanding the VIBES network and identifying opportunities for additional value and growth. You are a trusted, approachable contact with a strong human touch. You support customers via e-mail, phone, and onsite visits, including frequent travel and work in different environments, requiring resilience and persistence. You also gather customer insights and translate them into improvements and opportunities. You contribute to software demos and support Sales and Account Management by identifying up- and cross-selling opportunities. You also contribute to developing/improving training materials, e-learning modules, and knowledge sharing initiatives for both internal and external users. ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai) - [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega) - [Leveraging Large Language Models for Legacy Code Translation: Challenges and Solutions](https://www.wearedevelopers.com/videos/1157-leveraging-large-language-models-for-legacy-code-translation-challenges-and-solutions) - [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines) - [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)