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# Onsite IT Support Engineer

- **Company:** Hemmersbach
- **Location:** Brussel, Belgium
- **Contract:** Permanent contract
- **Skills:** Active Directory, Issue Tracking Systems, System Center Configuration Manager, Software Engineering, User Accounts
- **Published:** June 5, 2026
- **Apply:** https://www.hemmersbach.com/en/career/19688

## About the Role

* Fluent in French & English (Dutch is a plus)
 * Good general understanding of IT principles such as Networks, Hardware and Domains
 * Good working knowledge of Operating system such as Windows and Mac related software and applications
 * Good experience of supporting devices such as Printers and Meeting Room equipment's
 * Logical and analytical approach to work
 * Experience with building, configuring, replacing and troubleshooting EUC hardware components
 * Good experience in End User device hardware and software troubleshooting
 * Awareness of Data Backup principles

## Description

As an Onsite IT Support Engineer, you will provide technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.

 * Diagnosing, troubleshooting, and resolving hardware, software, and operating system issues
 * You will work independently or as part of a team
 * Installing, upgrading, supporting, and resolving issues with end-user workspace hardware, such as desktops, laptops, printers, mobile devices, and video and conferencing equipment
 * You will analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory
 * Implementing software and operating systems using SCCM or other deployment technologies
 * You will document your approach and resolution of issues in a ticketing system
 * Asset management

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits

 * Unlimited employment contract
 * Onboarding program
 * Buddy program
 * Staff discounts
 * Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
 * Health/ Medical insurance
 * Phone allowance/ Company Phone


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